Cannot buy any of the BC offers

Discus and support Cannot buy any of the BC offers in XBoX Sales and Promo to solve the problem; Hello, I'm trying to buy some of the BC games on sale, but I always receive a message saying something like "Internal error, try again later". The... Discussion in 'XBoX Sales and Promo' started by virtuali, May 24, 2017.

  1. virtuali
    virtuali Guest

    Cannot buy any of the BC offers


    Hello,

    I'm trying to buy some of the BC games on sale, but I always receive a message saying something like "Internal error, try again later".

    The message is in Italian, because I've set the language of the console in Italian, since I'm living in Switzerland, in the Italian-speaking region (MS, like

    Apple, seems to forget that Italian is spoken in Switzerland too, not just German and French...), and appears as soon as I click the link on the Store, which advertise the BC games on sale, which is FRENCH...(the Xbox store in CH is a real mess, half of
    it is in French, the other half in German)

    Now the funny part: since I know that Red Dead Redemption for the X360 is on sale, I tried searching the store for it, and found it, with a link suggesting to "click to see the price". So I click the link and, guess what, while all the CH store prices are
    normally priced in CHF, this one (the one I found by searching it in the store), is priced in EUR and, guess what, at full price ( 29.90 EUR ), NO SALE.

    What's happening to the store ?

    Could be because I USED to live in Italy ( years ago ), so my (very old) Xbox account was created back then on the Italian store, so they are still mixed up for me ?

    I changed everything I could possibly find in my account to say I'm living in Switzerland now. The PayPal account is Swiss one in CHF so, why I can only find Red Dead Redemption, priced in EUR, at full price, and the link advertising the offer ( in French...) returns
    the error ?

    thank you,

    :)
     
    virtuali, May 24, 2017
    #1
  2. virtuali
    virtuali Guest
    Cannot buy any of the BC special offers

    Hello,

    I'm trying to buy some of the BC games on sale, but I always receive a message saying something like "Internal error, try again later".

    The message is in Italian, because I've set the language of the console in Italian, since I'm living in Switzerland, in the Italian-speaking region (MS, like

    Apple, seems to forget that Italian is spoken in Switzerland too, not just German and French...), and appears as soon as I click the link on the Store, which advertise the BC games on sale, which is FRENCH...(the Xbox store in CH is a real mess, half of
    it is in French, the other half in German)

    Now the funny part: since I know that Red Dead Redemption for the X360 is on sale, I tried searching the store for it, and found it, with a link suggesting to "click to see the price". So I click the link and, guess what, while all the CH store prices are
    normally priced in CHF, this one (the one I found by searching it in the store), is priced in EUR and, guess what, at full price ( 29.90 EUR ), NO SALE.

    What's happening to the store ?

    Could be because I USED to live in Italy ( years ago ), so my (very old) Xbox account was created back then on the Italian store, so they are still mixed up for me ?

    I changed everything I could possibly find in my account to say I'm living in Switzerland now. The PayPal account is Swiss one in CHF so, why I can only find Red Dead Redemption, priced in EUR, at full price, and the link advertising the offer ( in French...) returns
    the error ?

    thank you,
     
    virtuali, May 24, 2017
    #2
  3. md galaxy
    md galaxy Guest
    Cannot Purchase Super Street Fighter IV Arcade Edition

    "Sorry. This purchase cannot be completed at this time."

    This is an ongoing issue even after speaking with chat support 3 times. They have no idea what's going on. I can buy anything else, including other BC titles of any content rating. HELP
     
    md galaxy, May 24, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Cannot buy any of the BC offers

    Red Dead Redemption is not currently on sale, so the price it shows would be correct.

    As far as the error, do you get any error codes along with the error message?
     
    Smwutches, May 24, 2017
    #4
  5. ngocphi
    ngocphi Guest
    in order to buy bc titles your account region and console region and language and actual region must match

    Xbox goes by the loffical languages of majority set by your local Congress

    Language independence is only a Xbox one feature

    And 360 games like red dead redemption is region locked
     
    ngocphi, Nov 3, 2018
    #5
  6. ngocphi Win User

    Cannot buy any of the BC offers

    in order to buy bc titles your account region and console region and language and actual region must match

    Xbox goes by the loffical languages of majority set by your local Congress

    Language independence is only a Xbox one feature

    And 360 games like red dead redemption is region locked
  7. Smwutches Win User

    Cannot buy any of the BC offers

    Red Dead Redemption is not currently on sale, so the price it shows would be correct.

    As far as the error, do you get any error codes along with the error message?
  8. ngocphi Win User

    how do i get to use a Xbox gift card to buy a game on the Xbox one

    Please keep in mind giftcards cannot be used to buy bc titles unless you have an xboxz 360 and no a xbox one doesnt count
  9. VampyOcean1520 Win User

    Ultimate game pass

    You cannot buy the same offer twice, it is a discount for the first purchase.
  10. Mossy Cottage Win User

    forgeting the facts

    Where exactly are they going to lose people to for not offering BC then?
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Cannot buy any of the BC offers

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