Cannot add my card as a new payment method. Says that my information is incorrect.

And when i try to add the credit card on my Xbox 360 it says "Cannot authorize the selected payment, Please select another payment method or add a new one".

Hello Luna W, My name is David. I am an independent advisor, happy to help you today.

Make sure your bank card is compatible with payment methods accepted by Xbox. Some cards may have restrictions or may not be compatible with certain online services. You can consult the Xbox documentation or contact Xbox support for specific information on supported bank cards.

Also make sure the billing address you're entering exactly matches the address on file with your bank account. Even minor errors, such as an incorrect abbreviation or incorrect number, can cause information to be rejected.

To add a new payment method.
Sign in to your Microsoft account: Go to your Microsoft account and select Sign in.
Go to the Payment & Billing - Payment Options page in your account dashboard.
Select Add a new payment method.
Select the type of payment method you want to add, add your information and select Save.
To change the country or region of your account, select Your information, then Edit country or region. If the billing address does not match the card, you can add the new billing address and set it as the default.

Best regards.

Too transfer your balance to a new card follow the steps below

Sign in to the Billing and Account Management website. https:billing.microsoft.com

Under Your payment methods, click the payment method you want to change.

Under Payment method activity, click Go to payment method information.

Under Payment method information for this account, click Use a different payment method.

Click Add new credit card, and then click Next.

Click Add new Direct Debit, and then click Next.

On the Confirm transfer page, confirm the balances and services you want to transfer, and then click Next.

Enter the information for the new payment method, and then click Save.

is there any way for me to add payment method without credit card? i have PC game pass code, but to activate it, i need to add payment method, for me it such a waste if i cannot add my code to my account.

So were you able to add the other credit cards to the system? If so you should be able to transfer your balance from the old credit card to the new credit card. Follow the steps below, if you are still having issue's I would suggest contacting Xbox Phone
support.



To transfer your services and balances to a new payment method, follow these steps:

Sign in to the Billing and Account Management website.

Under Your payment methods, click the payment method you want to change.

Under Payment method activity, click Go to payment method information.

Under Payment method information for this account, click Use a different payment method.

Click Add new credit card, and then click Next.

Click Add new Direct Debit, and then click Next.

On the Confirm transfer page, confirm the balances and services you want to transfer, and then click Next.

Enter the information for the new payment method, and then click Save.