Cannot add account after attempting all troubleshooting techniques

Changing networks di not resolve the issue.

Hey there

KLack

,

Thanks for reaching out to the Forums for advice on how to deal with this issue. I can totally understand how this could be pretty discouraging. This could be due to a network issue. I suggest trying while connected to another network if possible.

When you get the chance, try that and let us know if that helped.

Thanks for reading!

Tried all of these troubleshooting techniques and the problem is still happening.

Yep same issue here, tried all troubleshoot techniques. Everything is not good contrary to what network settings say.

Thank you for the troubleshooting suggestions. With the exception of the last one, I've attempted all the others in hopes they would correct the issue, but nothing has resolved it. The signal strength was 1 to 2 bars and the only games that seemed to be effected were call of duty, dead by daylight, and the only nonmmorpg that experienced an issue was injustice 2. It still shuts down by itself at random with the low signal and the only way to power the console back up is to press the main power button on the console, even after the hard reboot technique.