Cannot activate game pass

UdayanMisra · Nov 6, 2021

I recently bought a Lenovo 5 Pro AMD that comes with a Microsoft Xbox game pass till 12-06-2023. But how do I activate it as each time I try, it says something went wrong. I really don't know who is the right person to ask this question, as I cannot find any relevant sorting question, to begin with.

:)

UdayanMisra

sorry, by mistake i pressed the yes button for a solution...

SammyVS

I'm Samy an independent advisor. Welcome to the community. How are you?

Does the account that is logged into the Microsoft Store app already have or has a subscription?

xJCplDxSHESHO

Hi,

The offer applies to new users so if you already had an active Game Pass Ultimate subscription you cannot make it valid

Farscape247

cannot be done, also the person would have to be playing on xbox to activate the battle pass, on pc it has to be bought from epic store or within game.

Daniel Gill_354

Hi Issac F! I hope you are well, delighted to be able to offer you my help!

Make sure you redeem on an account without an active Xbox Game Pass subscription. Accounts with an active subscription cannot redeem these trial codes. Note, Trial codes may not work if you previously had one of these subscriptions on this account.

If you have an active Game Pass subscription, it is impossible to redeem the code, let me know if this is your case.

Best regards,
Daniel.

Cannot activate game pass