Cannot access to xbox insider hub

Discus and support Cannot access to xbox insider hub in XBoX on Consoles to solve the problem; Hello. i have a problem with xbox insider hub. Every time i try to launch the app i got this message: Please check back later. We are still... Discussion in 'XBoX on Consoles' started by Barbarus85, Jan 18, 2017.

  1. Barbarus85
    Barbarus85 Guest

    Cannot access to xbox insider hub


    Hello.

    i have a problem with xbox insider hub.

    Every time i try to launch the app i got this message:

    Please check back later. We are still processing your registration.

    It's about 1 year that i have this problem.

    I think it's because my gamertag got an enforcement action on 20/5/2015 but now it's lifted.

    My gamertag was already on preview program.

    How i can regain access to xbox insider app? i need it because i got an invitation for sea of thieves beta and for download the client the insider app is necessary.

    Thanks.

    Best Regards.

    Luca

    Gamertag:

    :)
     
    Barbarus85, Jan 18, 2017
    #1
  2. LoganZman
    LoganZman Guest
    Can't access xbox insider hub

    whenever I try to access the new xbox insider hub it says I cannot because of past behavior
     
    LoganZman, Jan 18, 2017
    #2
  3. SasukeUchihaX6
    SasukeUchihaX6 Guest
    Need helping accessing insider hub, it says i cannot access because of passed behavior. I am not ban

    i was told by a live agent that an ambassador could help me with my situation accessing xbox insider hub. I am not suspended or banned permanently from anything.

    I attempted to access the insider hub app and as i pulled it up while loading it immediately told me i cannot access because if my past behavior. My live agent checkef my accouny and said i was perfectly fine, and clean. I need an ambassadors help ERGENTLY.

    GT is

    Xbox one
     
    SasukeUchihaX6, Jan 18, 2017
    #3
  4. Alliance United
    Alliance United Guest

    Cannot access to xbox insider hub

    Hi,

    Regarding anything with the Xbox Insider program, you'll need to post in the Xbox Preview forums here: https://forums.xbox.com/en-US/forums/6937b0de-f1dc-422c-a331-bdd036790d88_2ddd9da3-b358-46cb-896e-76...

    Once you post there, a preview team member can take a look at your status in the Xbox Insider program. You should still be able to participate in the program as long as there hasn't been any enforcement action taken against you within the past year. In the
    meantime, can you please try removing your account from the console (Settings>Account) and then clearing the consoles cache ( hold down the power button for 8-10sec. till the system shuts down). After that, please re-downlaod your account and try to access
    the Xbox Insider hub again.
     
    Alliance United, Jan 19, 2017
    #4
  5. Barbarus85
    Barbarus85 Guest
    Thanks for the reply but I already post in the forum you suggest two days ago and they tell me to write here to find help..
     
    Barbarus85, Jan 19, 2017
    #5
  6. Alliance United
    Alliance United Guest
    Not to sure why they would send you back to general forum support, because Xbox Forum support can't access any information regarding your status in the Xbox Insider program. I would suggest you chat with a Xbox Preview support member using the "Chat with
    support People in line: x" feature on the forum I listed above. That will get you directly to a Xbox Preview team member who should be able to get the exact answer to why you can't join, or at least pass your account along to someone who manages registration
    that can.
     
    Alliance United, Oct 31, 2018
    #6
  7. Alliance United Win User

    Cannot access to xbox insider hub

    Not to sure why they would send you back to general forum support, because Xbox Forum support can't access any information regarding your status in the Xbox Insider program. I would suggest you chat with a Xbox Preview support member using the "Chat with
    support People in line: x" feature on the forum I listed above. That will get you directly to a Xbox Preview team member who should be able to get the exact answer to why you can't join, or at least pass your account along to someone who manages registration
    that can.
  8. Barbarus85 Win User

    Cannot access to xbox insider hub

    Hi,

    Regarding anything with the Xbox Insider program, you'll need to post in the Xbox Preview forums here: https://forums.xbox.com/en-US/forums/6937b0de-f1dc-422c-a331-bdd036790d88_2ddd9da3-b358-46cb-896e-76...

    Once you post there, a preview team member can take a look at your status in the Xbox Insider program. You should still be able to participate in the program as long as there hasn't been any enforcement action taken against you within the past year. In the
    meantime, can you please try removing your account from the console (Settings>Account) and then clearing the consoles cache ( hold down the power button for 8-10sec. till the system shuts down). After that, please re-downlaod your account and try to access
    the Xbox Insider hub again.
    Thanks for the reply but I already post in the forum you suggest two days ago and they tell me to write here to find help..
  9. Alliance United Win User

    Cannot access to xbox insider hub

    Hi,

    Regarding anything with the Xbox Insider program, you'll need to post in the Xbox Preview forums here: https://forums.xbox.com/en-US/forums/6937b0de-f1dc-422c-a331-bdd036790d88_2ddd9da3-b358-46cb-896e-76...

    Once you post there, a preview team member can take a look at your status in the Xbox Insider program. You should still be able to participate in the program as long as there hasn't been any enforcement action taken against you within the past year. In the
    meantime, can you please try removing your account from the console (Settings>Account) and then clearing the consoles cache ( hold down the power button for 8-10sec. till the system shuts down). After that, please re-downlaod your account and try to access
    the Xbox Insider hub again.
  10. Wishcatcher Win User

    XBOX Insider Hub: cannot access the insider content.

    Hi,

    Could be also the fact that there is no more testing slot available for you.

    I suggest you to go also checking the official insider reddit webpage to know more about that program > https://www.reddit.com/r/xboxinsiders/

    Regards
  11. StuartATrueRed Win User

    XBOX Insider Hub: cannot access the insider content.

    It could be an issue at Microsoft's end. What I would do is report the issue using the insider app. You should be able to report the issue using the app.
Thema:

Cannot access to xbox insider hub

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