Cannot access the store

Hi Drew. My name is Kyle and I'm an independent advisor.

Are you getting any errors? Try to provide some images of this problem if possible.

Try power cycling your Xbox:

Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. Once the console is off, turn it back on by pressing the Xbox button on the console or controller. ​​​

Cannot access store-keep getting error 0x80004005

Hey I would try the steps here first https://windowsreport.com/xbox-error-0x8000ffff/

Hey! There is currently an outage affecting the Xbox Store. You may have trouble accessing it at the moment. This is currently being investigated.

You can check the status of Xbox Network services here: https://support.xbox.com/xbox-live-status

The recent outage of Xbox Live is fixed, except i'm still unable to access the store:

0x8000FFFF

Hi,

you can also use:
https://www.xbox.com/ to buy your games/membership etc..

you can try powercycling your console, How to
Power cycle

if you still have issues with getting on the website and still showing that error then it still could be on xbox's end.

edit; you can also restart your router/hub to see if it your end also.