Cannot access the rewards app

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

If I may ask, what is the exact error or issue that you're getting whenever you're trying to open the Microsoft Rewards App so I can check what are the necessary steps that we need to perform?

Hi Sharon. My name is Kyle and I'm an independent advisor.

Thank you for posting on the Xbox Communities Forum. Unfortunately, Microsoft Rewards cannot be accessed on Nintendo Switch, as it doesn't have a Rewards app or web browser to access the website.

Please reach back if you have further questions.

Thanks,
Kyle

The rewards points I am talking about are xbox gamer points which cannot be redeemed on my xbox for games, discounts, ect and every time I open the rewards app It tells me to adjust my region but because I live in Jamaica and the location doesn’t have the option for Jamaica I cannot access my gamer points or redeem them for rewards.

Hello craignlouisemc,

Since you are not a Xbox Live Rewards member, you cannot access the Xbox Live Rewards page.

This is really poor on MS, first the rewards app on xbox, now this. The app itself does nothing outside of basics, earning rewards was the only reason to keep this app. Cannot wait until MS deletes other rewards opportunities in the future, note my sarcasm.