Cannot Access Realms on Minecraft

eaw3377 · Apr 4, 2023

Hello! I've been able to reach servers on Minecraft Windows 10 Edition fine, but have been unable to access a Realm. I attempted to change my family settings, but have been unsuccessful because I'm the only person in my family group. I'm 21 years old, so there's not a known age restriction.

If anybody knows why I might be having this issue and can propose a resolution, that'd be amazing.

Thank you!

:)

Grif1980

Any luck with this? Logging in to Minecraft on Switch is completely broken. We cannot access or realm and the login process is not smooth at all.

OpticRJames

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

It seems that you are using a child account. The system will only base the age on the birthdate you provided during the creation of the account. So what you will need to do first is to create a parent account on https://account.live.com, make sure it is a parent account and the birth date should be above 21 years old then login to the Microsoft account on Xbox.com to create a profile.

Once the parent profile has been created, please follow the steps on this link to add your child account with the parent, https://support.microsoft.com/en-us/help/12417/...

After doing the steps above, sign in to the parent account using this link, https://account.xbox.com/settings

Select your child account there so that we can modify the privacy settings of it then under the tab Xbox One/Windows 10 Online Safety.

Be sure the options You can create and join clubs and You can join multiplayer games are allowed.

vadasunshine

How whee you able to solve the problem? I have the exact same problem but I was already and adult account and I just cannot access my Minecraft realm

Dericka

I see. You'll be needing to have Minecraft realms in order to access other realms.

XBF Diego M

Hi Hedcraber,

Are you subscribed to access Minecraft Realm servers? You have to pay a separate subscription fee to access the Realms Servers.

Also the age that was initially used when creating the Microsoft account and is tied to your Xbox profile cannot be changed. The age on the Microsoft account is just profile information. Accounts under the age of 13 have multiplayer disabled by default and
would need a parent account to enable multiplayer.

Look over these two support articles for further information:

Cannot Access Realms on Minecraft