Cannot Access Netflix Diagnostics Menu for Detailed Statistics

Discus and support Cannot Access Netflix Diagnostics Menu for Detailed Statistics in XBoX Games and Apps to solve the problem; While in the main Netflix menu on the Xbox 360, I run the following commands (as described at... Discussion in 'XBoX Games and Apps' started by GraspingFawn42, Apr 22, 2014.

  1. Cannot Access Netflix Diagnostics Menu for Detailed Statistics


    While in the main Netflix menu on the Xbox 360, I run the following commands (as described at

    http://www.avsforum.com/t/1464152/how-to-access-the-netflix-diagnostics-menu
    ):

    Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up

    However, instead of giving me a screen with the option to show AV stats, frame rate counter, etc. I get the following screen:

    https://drive.google.com/file/d/0B9USXGy27g5_S1ZTLUsyNkZQc2M/edit?usp=sharing

    Does anyone know of a way to view AV stats during playback while in Netflix on the Xbox 360?

    :)
     
    GraspingFawn42, Apr 22, 2014
    #1
  2. Mister Maka
    Mister Maka Guest
    Weird Temporary "service info is unavailable" !

    Just to check your network connection, can you share what your network speeds show up as under your Xbox One console's detailed network statistics? That can help us narrow this down further.

    To get your Detailed Network Statistics, press the menu button on the controller while on the home screen and scroll down to settings. Under settings select Network and move to the right which will listed the option for Detailed Network Statistics.

    Thank you!
     
    Mister Maka, Apr 22, 2014
    #2
  3. Mister Beep
    Mister Beep Guest
    problems connecting to xbox live for the past several days

    I have a few more questions:

    1. Are you running a wired or wireless connection?
    2. Do you have more than one Xbox console in your home?
    3. Could you post back with the each detailed network statistics from the Xbox One?
    To check detailed network statistics, follow the steps below:

    • Press the Menu button on your Xbox One controller and select 'Settings'.
    • In the Settings menu, select 'Network'.
    • In the Network menu, select 'Detailed Network Statistics'.
    Post back with the requested information and the results from the test and we will do our best to help you get this sorted! Cannot Access Netflix Diagnostics Menu for Detailed Statistics :)
     
    Mister Beep, Apr 22, 2014
    #3
  4. BobMcFly247 Win User

    Xbox One System Update Errors

  5. Mister Beep Win User

    problems connecting to xbox live for the past several days

    I have a few more questions:

    1. Are you running a wired or wireless connection?
    2. Do you have more than one Xbox console in your home?
    3. Could you post back with the each detailed network statistics from the Xbox One?
    To check detailed network statistics, follow the steps below:

    • Press the Menu button on your Xbox One controller and select 'Settings'.
    • In the Settings menu, select 'Network'.
    • In the Network menu, select 'Detailed Network Statistics'.
    Post back with the requested information and the results from the test and we will do our best to help you get this sorted! :)
  6. Mister Maka Win User

    Still having download issues with Halo 5...

    Hey everyone!

    Just to check and make sure everything looks ok, can you share your detailed network statistics on the console? To get the console's detailed network statistics press the menu button while on the home screen and visit Network. While there if you scroll to
    the right you can select detailed network statistics.

    Also to check, are you saving to the console's internal storage or are you using an external device?
  7. Mister Maka Win User

    Xbox One Elite initial upload fails at 93%

    Radical TheKing3205!

    Glad that KenH2k4's steps worked for you :)

    LatinLassy, happy to hear the update completed for you on a different network. To help prevent this in the future can you share your Detailed Network Statistics on the console so that we can see if there are any issues there? To get to your detailed network
    statistics press the menu button on the home screen and visit settings. From there select network and scroll to the right which should show the option to visit Detailed Network Statistics.
  8. Mister Maka Win User

    Weird Temporary "service info is unavailable" !

    Just to check your network connection, can you share what your network speeds show up as under your Xbox One console's detailed network statistics? That can help us narrow this down further.

    To get your Detailed Network Statistics, press the menu button on the controller while on the home screen and scroll down to settings. Under settings select Network and move to the right which will listed the option for Detailed Network Statistics.

    Thank you!
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Cannot Access Netflix Diagnostics Menu for Detailed Statistics

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