Cannot access my games or the store

Discus and support Cannot access my games or the store in XBoX on Consoles to solve the problem; Keep getting a message that says you need to install the game or app. Anyone else having this problem? 33e51ed8-431f-4d70-98a7-767d6b8787ea Discussion in 'XBoX on Consoles' started by PaulyWanaCrakr5, Mar 16, 2015.

  1. PaulyWanaCrakr5
    PaulyWanaCrakr5 Guest

    Cannot access my games or the store


    Keep getting a message that says you need to install the game or app. Anyone else having this problem?

    :)
     
    PaulyWanaCrakr5, Mar 16, 2015
    #1
  2. RachelCasey
    RachelCasey Guest
    Never received Call of Duty BO4 beta code with Preorder on MS Store

    I preordered using the deluxe online, but cannot find my access to beta on my screen I get sent to the store and then told I can't access the game yet.
     
    RachelCasey, Mar 16, 2015
    #2
  3. JokingMermaid45
    JokingMermaid45 Guest
    Cannot access Store from Xbox

    Whenever I try to access the store from Xbox homepage I get an error saying the page cannot be loaded. I can still access all my games and apps and go online using the browser. There are no issues with my network or internet and I can still get to the store
    from another device. Error code given is 0x8013153B but searching the code yields no results. How can restore the store?
     
    JokingMermaid45, Mar 16, 2015
    #3
  4. McMatte
    McMatte Guest

    Cannot access my games or the store

    I have the same problem cannot access my games or store or anything else really and get that message need to install game or app
     
    McMatte, Mar 16, 2015
    #4
  5. PaulyWanaCrakr5
    PaulyWanaCrakr5 Guest
    Same here. Still going on tonight.
     
    PaulyWanaCrakr5, Oct 31, 2018
    #5
  6. McMatte Win User

    Cannot access my games or the store

    I have the same problem cannot access my games or store or anything else really and get that message need to install game or app
  7. PaulyWanaCrakr5 Win User

    Cannot access my games or the store

    Same here. Still going on tonight.
  8. RachelCasey Win User

    Never received Call of Duty BO4 beta code with Preorder on MS Store

    I preordered using the deluxe online, but cannot find my access to beta on my screen I get sent to the store and then told I can't access the game yet.
  9. kyle_m4496 Win User

    Cannot access the store

    Hi Drew. My name is Kyle and I'm an independent advisor.

    Are you getting any errors? Try to provide some images of this problem if possible.

    Try power cycling your Xbox:

    Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. Once the console is off, turn it back on by pressing the Xbox button on the console or controller. ​​​
  10. ThatSpartanIII Win User

    COD Warzone/Cold War

    An update now all my games won't open I cannot access anything even the store messes up when I put a disc game in it won't launch the store opens but doesn't work so yeah having a great day consider restarting my Xbox
Thema:

Cannot access my games or the store

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