Cannot access My Games and Apps

It just wont open. Cant play anything that's not on the dashboard currently.

:)

 

I cannot access or select My games and apps on my Xbox one

Cannot select or access my games and apps

 

Cannot access My Games and Apps or Settings

Hey there YeeahItzMe!

Sorry to hear about the issue! If the issue is continuing to occur, I recommend trying a few troubleshooting steps:

• First, Remove your account from your Xbox One console.
  
• After you have removed your account, press and hold the power button on your Xbox One console for 10 seconds.
  
• Once your console has powered off, unplug the power cord.
• Wait 5 minutes and then plug in your console.
• Power on your console and
  Download your account to your Xbox One console.

Give the suggest steps a try and if you are still receiving the error code issue while trying to access your games and apps, please let us know. Thanks in advance!

 

Press and hold the power button on the console for 10 seconds.

Make sure it's plugged into the wall outlet.