Cancelling update uninstalls whole game from console

Discus and support Cancelling update uninstalls whole game from console in XBoX on Consoles to solve the problem; My Fifa 18 update was stuck at 66% for 10 minutes so I cancelled the download so I could open Fifa 18 and re-initiate the update, however, cancelling... Discussion in 'XBoX on Consoles' started by tjcheney, Nov 6, 2017.

  1. tjcheney
    tjcheney Guest

    Cancelling update uninstalls whole game from console


    My Fifa 18 update was stuck at 66% for 10 minutes so I cancelled the download so I could open Fifa 18 and re-initiate the update, however, cancelling the update caused my whole game to be uninstalled! I've lost all of my save games and Journey mode progress
    and everything. The career mode saves I'm not really concerned about as I was only a few weeks into them but I was about 80%+ through the journey and now I will have to go through everything again just to see how it ends.

    This needs to be fixed ASAP to avoid this happening to anyone else as this has really disappointed me and slightly pushed me towards purchasing and switching to another console.

    :)
     
    tjcheney, Nov 6, 2017
    #1
  2. BookishFlunky90
    BookishFlunky90 Guest
    Cancelling update completely uninstalls game

    I did pause a couple of times and went well.

    Just did cancel on demos that I saw were too big to waste bandwidth on - so install rather than update, so not the same thing.

    If you need to spread download a bit, like I often have to, have automatically keep games&apps turned off.

    And do pause if you started something that you don't want to fulfill right now.

    And you should be able to spread updates a bit over months.

    Some games are really hiddeous size of updates.

    And that some games also require to be online - and you cannot wait with updates either - once there is an update you cannot play game until you did it.

    MS should state some rules on this to devs I think.

    Like, what happends when publisher withdraw servers for that game?
     
    BookishFlunky90, Nov 6, 2017
    #2
  3. Geth
    Geth Guest
    Cancelling update completely uninstalls game

    No way around that I'm afraid.
     
    Geth, Nov 6, 2017
    #3
  4. PatrickGatenby Win User

    Update reinstalls the whole game and if canceled uninstalls it.

    This answer does not address or clarify the reasoning of having to re download the entire game for a small update. I am having the same problem and am having to download the entire game for an update that stated it was less than 1gb.
  5. SammyVS Win User

    Update reinstalls the whole game and if canceled uninstalls it.

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    Unfortunately when you cancel an update the game is removed, I'm afraid you will have to redownload the game again.
  6. denis97g Win User

    Updating a game

    that's normal, when canceling the update it uninstalls the whole game. Next time, simply pause the installation.
  7. {Parity} Win User

    Atualização de jogos e aplicativos [Translate] Update games and Apps

    Unfortunately, if the update has proceeded too far to be able to just back it off then the whole games has to be uninstalled if the update is canceled.
  8. brandiesel1 Win User

    Queue

    It always happens and it ridiculous. Cancelling an update uninstalls the whole game. Maybe they will figure out a way to not have that happen.
Thema:

Cancelling update uninstalls whole game from console

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