Cancelling something someone bought

Discus and support Cancelling something someone bought in XBoX on Consoles to solve the problem; Hi, I really need some help. I don't know how it happened, but someone bought a game with my Paypal account on my Xbox One and I don't have a clue how.... Discussion in 'XBoX on Consoles' started by AxeMetal Mike, Jul 7, 2018.

  1. Cancelling something someone bought


    Hi, I really need some help. I don't know how it happened, but someone bought a game with my Paypal account on my Xbox One and I don't have a clue how. It's a game I already bought two years ago but it seems like a payement has been done for the same game
    (WWE 2K17). So, I wonder what is the best way to be refund by Microsoft because I clearly don't want to pay for this. How can I proceed?

    :)
     
    AxeMetal Mike, Jul 7, 2018
    #1
  2. Smwutches
    Smwutches Guest
    Someone bought something off my account

    You would need to contact support directly to see if they can do anything. However, everything on the marketplace does state that there are no refunds, so if it was a friend who made the purchase, there is no guarantee that you will get a refund. 1-800-4my-xbox
    if you're in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, Jul 7, 2018
    #2
  3. cheulopes
    cheulopes Guest
    Someone bought something off my account

    this month came an invoice charged on my credit card, which I did not request. I want to cancel.
     
    cheulopes, Jul 7, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Cancelling something someone bought

    Someone else just posted a similar issue so it may just be a glitch. You may want to double check Sign in to your Microsoft account to make sure you were charged again, but you'd want to contact support directly and speak to billing. 1-800-4my-xbox if you're
    in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Jul 7, 2018
    #4
  5. Smwutches Win User

    Cancelling something someone bought

    Someone else just posted a similar issue so it may just be a glitch. You may want to double check http://commerce.microsoft.com to make sure you were charged again, but you'd want to contact support directly and speak to billing. 1-800-4my-xbox if you're
    in the US/Canada or http://support.xbox.com/contact-us
  6. Smwutches Win User

    Someone bought something off my account

    You would need to contact support directly to see if they can do anything. However, everything on the marketplace does state that there are no refunds, so if it was a friend who made the purchase, there is no guarantee that you will get a refund. 1-800-4my-xbox
    if you're in the US/Canada or
    support.xbox.com/contact-us
  7. cheulopes Win User

    Someone bought something off my account

    this month came an invoice charged on my credit card, which I did not request. I want to cancel.
  8. slopingorange13 Win User

    How do i reenstate card after ive cancelled it,before noticing i owe them, # what do i call???

    What do you mean sorry? Youve bought something on xbox live and cancelled the card?
  9. Khubaib Adeel Win User

    Help me please

    is there any change low money or low money for something i wanna buy is causing this or maybe someone cancelled the card
Thema:

Cancelling something someone bought

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