Cancelled game download still taking up space on storage (xbox pc)

Discus and support Cancelled game download still taking up space on storage (xbox pc) in XBoX Games and Apps to solve the problem; Basically, yesterday I was installing a game on the Xbox app and I paused the download to do some other things, and today the download is not on the... Discussion in 'XBoX Games and Apps' started by Oliver_PTT, Dec 5, 2021.

  1. Oliver_PTT
    Oliver_PTT Guest

    Cancelled game download still taking up space on storage (xbox pc)


    Basically, yesterday I was installing a game on the Xbox app and I paused the download to do some other things, and today the download is not on the app and the space I cleared up to download the game is still taken. When I try to install the game again, it says I don't have enough space, even though I started installing the game yesterday with everything working.



    I tried some fixes, but none of them worked.



    I would appreciate it if someone helped, because I don't think I should be the only person with this problem.

    :)
     
    Oliver_PTT, Dec 5, 2021
    #1
  2. L4c3rd4 Win User

    Cancelled game download still taking up space on storage (xbox pc)

    You're welcome my friend, even the restore procedure? Oliver, I do advise you try to report this issue on the insiders hub app on your PC. :/
  3. Oliver_PTT Win User

    Cancelled game download still taking up space on storage (xbox pc)

    Thank you very much, unfortunatly none of the solutions you listed above worked for me. :(
  4. L4c3rd4 Win User

    Cancelled game download still taking up space on storage (xbox pc)

    Hello dear Gamer, first it's a pleasure to be able to help you today.

    My name is Vinicius.

    I am a gamer and independent advisor on the XBOX community platform.

    Hey Oliver_PTT, how are you today? Hope you're well.

    This is a BUG and the developers are already aware of and are working to resolve this issue.

    Regarding where the files are allocated, they are in the WINDOWSAPPS folder, by default this folder is blocked and you cannot access it, but in some cases, you can follow the instructions to try to solve it:

    -But soon this won't be happening anymore, as the games will be able to be installed in any folder due to an update that Microsoft is about to release for the Xbox app and Microsoft store, this will solve most of the problems that customers are having, including this bug.

    So, let's try this, first, make sure your windows and all its services are up to date:

    Open Settings, click Update and Security and then Windows Update;

    Click Check for Updates;

    Click the Download and Install Now option, if available;

    Also, check the Microsoft Store for any updates on the Xbox apps and its services.

    ______________________________________________________________

    Then try this:

    Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

    After that, click repair and then restore, open the app and try again.

    Then do the same for the Xbox app:

    Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

    After that, click repair and then restore, open the app and try again.

    ______________________________________________________________

    Then, try to uninstall and install the Xbox app. :)

    ______________________________________________________________

    If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

    In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

    ______________________________________________________________

    If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

    If you're using Windows 10:

    https://www.microsoft.com/en-us/software-downlo...

    If you're using Windows 11:

    https://www.microsoft.com/en-us/software-downlo...
  5. AUSTIN PWER Win User

    Cancelled game download still taking up space on storage (xbox pc)

    The only solution would be to Delete space on your PC > Download the full game > Uninstall game :(
  6. Sxwe Win User

    Cancelled game download still taking up space on storage (Xbox Beta) PC

    Try to hard reset your xbox or search up youtube video to try find problem
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Cancelled game download still taking up space on storage (xbox pc)

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