Cancelled an update HELP

need help to cancel the preview update program.

this is probably due to game updates cancelling.

if you have automatic updates turned on and something happens to cause the update to cancel then the game is uninstalled.

this could be happening as a result of your "slow internet".

you could turn off auto updates to prevent updates from starting so that they don't get cancelled in the background while you are playing something else. this will be ok for solo games but online games will require you to manually update them before you
can play them.

this guide might help with getting a better connection which might help prevent updates from cancelling

https://support.xbox.com/en-US/xbox-one/networking/connection-solution

hope this helps

Hello Arash,

Thanks for coming to the forums. We understand have a question on updates. Are you pausing or cancelling the update at all? If you cancel and try and update later, this will uninstall the game to prevent corruption. Also if updating and it continuously stops
or pauses it can reinstall the complete game.

Hope this helps.

Brad

They shouldn't be deleting themselves for no reason.

Are you canceling the update?

It is really hard to help with the information you have provided.

Thanks mister kernel, it doesn't help. I found out how to cancel the Xbox update and deleted it. Now I can download and update apps and games again.