Cancellation of subscriptions, at a payment delay

Discus and support Cancellation of subscriptions, at a payment delay in XBoX on Consoles to solve the problem; Добрый день! Как отменить подписку на XBOX, если я переехал в другую страну и оплата была задержана? Я не могу заплатить по-старому. [Translation]... Discussion in 'XBoX on Consoles' started by vov4ikvov4ik, Jan 17, 2019.

  1. vov4ikvov4ik
    vov4ikvov4ik Guest

    Cancellation of subscriptions, at a payment delay


    Добрый день! Как отменить подписку на XBOX, если я переехал в другую страну и оплата была задержана?
    Я не могу заплатить по-старому.

    [Translation]

    Good afternoon! How do I cancel my XBOX subscription if I have moved to another country and my payment has been delayed? I can't pay the old way.

    :)
     
    vov4ikvov4ik, Jan 17, 2019
    #1
  2. XBF Javier R Win User

    Cancellation of subscriptions, at a payment delay

    Hey there!

    Thank you for letting us know that everything is fine. We'll be locking the thread, if you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance. For those reading this thread and
    if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance. When the new thread is created please copy and paste the URL to this thread showing that the troubleshooting steps listed
    above didn't fix the issue.

    Thank you and have a great day!
  3. Njal the Blue Win User

    Cancellation of subscriptions, at a payment delay

  4. vov4ikvov4ik Win User

    Cancellation of subscriptions, at a payment delay

    Привет! Вам нужно войти на
    https://account.microsoft.comи перейти к услугам и подпискам.
    Спасибо, но оплата была задержана, и в аккаунте я не могу отменить подписку.

    [Translation-Thank you, but the payment was delayed and I can't unsubscribe from my account.]
  5. XBF Erick C Win User

    Cancellation of subscriptions, at a payment delay

    Hey there vov,

    Thank you for coming to the Forums with this question, we'll be more than glad to guide you in the right direction.

    Go ahead and take a look at:
    Updating payment info to continue your Xbox subscription    , to learn how to take care of the balance.

    If you are unable to pay the balance because you do not have your old form of payment and the balance is a different currency, I would advise that you
    Contact Xbox Customer Support for more assistance with this matter. You should be able to Chat or Speak with an Agent to get this handled.

    I hope this helps.
  6. vov4ikvov4ik Win User

    Cancellation of subscriptions, at a payment delay

    все хорошо, спасибо!

    everything is fine, thanks!
Thema:

Cancellation of subscriptions, at a payment delay

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