Cancellation of expired charge

Discus and support Cancellation of expired charge in XBoX on Consoles to solve the problem; In month 4 I boubht the game pass for a real one at the same time i canceled the automatic renewal,but even so it charged automatic being that i tried... Discussion in 'XBoX on Consoles' started by matheusreis1234, Jun 18, 2018.

  1. matheusreis1234
    matheusreis1234 Guest

    Cancellation of expired charge


    In month 4 I boubht the game pass for a real one at the same time i canceled the automatic renewal,but even so it charged automatic being that i tried to cancel but of 4 times the automatic renewal

    PLEASE CANCEL GAME PASS FOR ME PLEASE MICROSOFT

    :)
     
    matheusreis1234, Jun 18, 2018
    #1
  2. xboxfelix
    xboxfelix Guest
    How to Turn off auto renewal or cancel Xbox LIVE membership

    How to turn off auto renewal

    It is recommended that you cancel your Xbox LIVE Gold Membership using the option of turning off automatic renewal. If auto renewal is "off", your membership will expire at the end of its current term.

    Steps to follow:

    1) If you are not already signed in, click Sign In at the upper right hand corner and sign in using your Microsoft account.

    2) Proceed to My Account.

    3) Click Change next to automatic renewal. Change the setting to OFF

    You will be able to continue enjoying all the benefits of Xbox LIVE Gold Membership until your paid membership time expires.

    Note:

    If you want to cancel or disable your Xbox LIVE Gold Membership immediately, you should contact Xbox support. Use the Request a Call from Support option on the official Xbox Contact Us page. Your account cannot be canceled through chat or email.

    If you disable your account immediately, you will lose the time remaining on your membership subscription.

    If you are on a 2 Year Xbox LIVE Gold Contract, and you want to cancel before the end of the 2 years, you will be charged an Early Termination Fee and other applicable taxes. Once the two-year agreement period is over, your account will not be renewed automatically.

    You can cancel the 2 Year Xbox LIVE Gold Contract using the option of self-cancel your subscription on Xbox.com
     
    xboxfelix, Jun 18, 2018
    #2
  3. IngameInstincts
    IngameInstincts Guest
    IngameInstincts, Jun 18, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Cancellation of expired charge

    Smwutches, Jun 18, 2018
    #4
  5. Smwutches Win User

    Cancellation of expired charge

    You'll need to contact support and speak to billing. http://support.xbox.com/contact-us
  6. Smwutches Win User

    What's the difference between turning off recurring billing and cancelling subscription?

    Turning off recurring billing will allow you to use your current subscription until it is set to expire. Then it will expire instead of charging you for a new subscription.

    Cancelling a subscription immediately cancels the subscription.
  7. Nursemorph Win User

    I wanted to cancel my XBOX Game Pass Ultimate Subscription, and when I did they charged me.

    I think what the OP is saying here is that they cancelled UGP....however, on the day it was due to expire, they were then charged for another month, as if they hadn't cancelled it to begin with
  8. Harry37376 Win User

    Xbox ultimate game pass

    Usually Xbox memberships charge you for the next month a few days before it expires, unless cancelled.
  9. Crocoko Win User

    Cant cancel Xbox Gamepass Ultimate Subscription

    Hello there,

    It seems that you have already cancelled Xbox Game Pass as it said it will expire on the 6/12/22. You won't be charged when it expires.

    Hope this helps,

Thema:

Cancellation of expired charge

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