Canceling xbox ultimate game pass and get refunded

When you added the Game Pass Ultimate, your regular Game Pass subscriptions would have been converted to Ultimate as well since Ultimate includes both. So by cancelling Ultimate, you cancelled all of them. You don't get a refund for those since they were converted to Ultimate.

Hi, Miranda! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.

Whenever you upgrade subscriptions, you are charged for the first full month of Xbox Game Pass Ultimate, which is added to the converted time from your previous subscription. Paying for the price difference between subscriptions is not possible.

• For example, if you had 90 days remaining of Xbox Game Pass for Console and converted to Xbox Game Pass Ultimate, you'd have 68 days from your converted subscription + the first month you paid to upgrade.

While your subscription to Xbox Game Pass Ultimate (the second charge) can be canceled, and depending on availability, even refunded, there is no way to revert the conversion from other subscription plans to Xbox Game Pass Ultimate.

Please note that canceling Xbox Game Pass Ultimate would also mean canceling the converted time from your previous subscription, which I'm afraid can't be refunded.

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• For your reference, the following is mentioned in the "All about Xbox Game Pass Ultimate" FAQ page:

"Note - The upgrade of any prepaid time can’t be reverted to Xbox Game Pass plans or EA Play, and it’s not eligible for refund."

Source - https://support.xbox.com/help/subscriptions-billing/manage-subscriptions/xbox-game-pass-ultimate-faq

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If you'd still like to cancel Xbox Game Pass Ultimate, sign in at [ https://account.microsoft.com/services ], locate your subscription, and select Manage > Cancel Subscription.

If you’re eligible for a refund, you’ll see an option to cancel immediately with a refund.

• Doing this would cancel both Xbox Game Pass Ultimate and the converted time from your previous subscription.

• Any refund issued would only be for the month of Xbox Game Pass Ultimate you paid to do the upgrade.

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Please let me know if you have any further questions, I'd be happy to help.
Best regards.

It states that once your Xbox Live subscription has been converted to Game Pass Ultimate days, you can not revert the Xbox Live back and that by cancelling you will lose your Live Gold. You can not get a refund and nobody in the forums can do such.

This is taken from the FAQ's about Game Pass Ultimate

How do I manage or cancel the Xbox Game Pass Ultimate plan?

You can cancel Game Pass Ultimate membership at any time: Sign in at
account.microsoft.com/services. Under Xbox Game Pass Ultimate, select
Payment & Billing, then Cancel. You’ll have an option to end your subscription on its expiration date. Depending on your subscription’s status, you may also have an option to end it immediately with a refund of the price you paid for
Ultimate only. Please note, the upgrade of any prepaid time cannot be reverted to Xbox Live Gold or other Xbox Game Pass plans and is not eligible for refund.

https://support.xbox.com/en-US/bill...ultimate-faq#506a8eac93ed49b69f17c16a5a537949

Did you subscribe to Game Pass Ultimate? If you did, cancellation and a refund will negate your Xbox Live Gold that was transferred to Ultimate.

If you didn't cancel and refund before you bought Ultimate, then the remaining time on your standard Game Pass subscription would have been converted to Ultimate as well so you would not get a refund.