Cancelar Game Pass

Discus and support Cancelar Game Pass in XBoX Sales and Promo to solve the problem; Hola. Cómo se cancela el Game Pass? No me sale la opción de cancelarlo en el apartadado de subscripciones. Gracias. [Translation - Hello. How is... Discussion in 'XBoX Sales and Promo' started by ToniOP, Dec 21, 2018.

  1. ToniOP
    ToniOP Guest

    Cancelar Game Pass


    Hola.

    Cómo se cancela el Game Pass? No me sale la opción de cancelarlo en el apartadado de subscripciones.

    Gracias.

    [Translation - Hello.

    How is the Game Pass cancelled? I do not get the option to cancel in the Apartadado of subscriptions.

    Thank you.]

    :)
     
    ToniOP, Dec 21, 2018
    #1
  2. XBF Amber M Win User

    Cancelar Game Pass

    Hi Toni,

    Thanks for replying to keep us updated. Sorry to hear that you're having a tough time getting that Xbox Game Pass subscription cancelled. For instruction on how to get it cancelled via your account, I recommend following the steps provided for

    Cancel or turn off recurring billing for a Microsoft subscription    . As previously stated by XBF Paul, if this doesn't work, then you would need to
    contact Xbox Support directly.

    I hope that this helps a bit more.
  3. Italo Aguiar Win User

    Cancelar Game Pass

    Hola ToniOP,

    Usted puede acceder a
    esta página     para cancelar su suscripción.

    Espero que esto ayude.

    [Translation - Hello ToniOP,

    You can access this page to cancel your subscription.

    I hope this helps.]
  4. ToniOP Win User

    Cancelar Game Pass

    Game Pass cancelled by contacting support through chat (not easy to find the way to contact support by the way)

    It seems like Xbox subscriptions are easy to buy but difficult to cancell.

    Thank you all for your help.

    Regards.
  5. ToniOP Win User

    Cancelar Game Pass

    Hiya!

    Paul from the Xbox Forums Team here to assist, it sounds like you're experiencing an issue when trying to cancel the game pass. To cancel the game pass please go to our
    website and sign onto your account. Once signed in please go to services and subscriptions and you may cancel the subscription there. If you'd like to ask for a refund please

    fill out the refund request form    . For further assistance please reach out to
    customer support    . Please let us know how it goes.

    Happy Gaming!

    Paul Xbox Forums Team!
    Hi again.

    No. There is no game pass cancel option in the services page. Same problem through the xbox itself.

    Please, help!


    [​IMG]
  6. XBF Paul M Win User

    Cancelar Game Pass

    Hiya!

    Paul from the Xbox Forums Team here to assist, it sounds like you're experiencing an issue when trying to cancel the game pass. To cancel the game pass please go to our
    website and sign onto your account. Once signed in please go to services and subscriptions and you may cancel the subscription there. If you'd like to ask for a refund please

    fill out the refund request form    . For further assistance please reach out to
    customer support    . Please let us know how it goes.

    Happy Gaming!

    Paul Xbox Forums Team!
Thema:

Cancelar Game Pass

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