cancelar cobrança vencida do EA access[Translation-cancel overdue ea access charge]

Matheusda Fundação · Apr 29, 2020

Olá, desde o mês de março uma assinatura vencida do EA access vem tentando recorrentemente aprovar a compra em meu cartão de credito, cujo não tem limite disponibilizado, e eu não consegui pedir o cancelamento da assinatura antes dela vencer, com isso
não consigo achar uma forma de cancelar assinatura. Gostaria de saber se tem alguma outra forma de realizar esse cancelamento sem que me seja cobrado essa assinatura?

[Translation-Hello, since the month of March an expired subscription of EA access has been trying to repeatedly approve the purchase on my credit card, whose limit is not available, and I could not ask for the cancellation of the subscription
before it expires, so I can not find a way to cancel subscription. I wonder if there is any other way to make this cancellation without me being charged this subscription?]

:)

XBF Brad A

Hi Matheusda,

Thanks for reaching out to the forums. We understand you are wanting to cancel a subscription. The only way to cancel it correctly, is to

pay off the past due balance, then cancel the subscription. There is no way to cancel as you owe a past due amount.

Thanks,

Brad

Tiago AnandaCamillo

Obrigado pela ajuda não consegui cancelar por que esta vencida a renovação agora não tem como cancelar

Translation:

Thanks for the help I can't cancel because this renewal has expired now there is no way to cancel

Panno92

Hi, since now you have an overdue payment you will need to pay for the old subscription prior to cancel/renew your EA Access subscription... since you forgot to cancel the recurring billing and you don't want to use the EA Access you can try to ask to
the support if they can help you, you can contact them here at "contact us" : https://beta.support.xbox.com/help/...ions/cancel-recurring-billing-or-subscription

CPT BLACK JESUS

How do you cancel ea access?

StuartATrueRed

If you do not want EA Access anymore, you should be able to cancel it on
account.microsoft.com then select services and subscriptions, and under EA Access select payment & billing, then select cancel.

cancelar cobrança vencida do EA access[Translation-cancel overdue ea access charge]