Cancel Xbox Live Rewards

Hello ZOHAN FURILAX,

Unfortunately, we cannot cancel a user's request to cancel their account. However, since your region is becoming Microsoft Rewards, you will receive a deposit of any pending Credit at the time of the final transition to that program, as stated in the FAQ:

If I opt-out of Xbox Live Rewards, what happens to my existing Rewards Credits?



Once you opt-out, you will immediately stop earning Xbox Live Rewards Credits. Xbox Live Rewards members who choose to opt-out of the programme rather than make the transition to Microsoft Rewards will not forfeit any pending Xbox Live Rewards Credits
in their account. Instead, your remaining Rewards Credits and MyVIP Gems balance will be deposited into your Microsoft account in the form of your local currency. You will then have one (1) year to spend that currency on digital items from the Microsoft Store
or any other successor store.

Hello moiooiikjj87777,

This forum is for the Xbox Live Rewards program. We do not handle orders. You would have to contact Xbox Support for any assistance with an order being canceled.

Hello jamieladc1977,

We see that you are receiving emails from what appears to be an alternate account of yours, Gamertag: Jamieladc. You will have to opt out on that account in order to no longer receive Rewards emails.

Hello Jonathan Wong2,

Thank you for posting in Microsoft Community.



We know how important it is for you to cancel Auto Redeem of rewards points earn through Xbox. The cancellation of this Auto Redeem is to use the Rewards app on Xbox One. Then on sign-up and cancel of Auto Redeem section, cancel in no later than 4 days prior to the end of the month.

Learn more here: Get rewards for less with Auto Redeem | Microsoft Rewards



We hope that helps!

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator

Go to http://rewards.xbox.com/opt-out