cancel the game but still taking storage

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Given the problem you are having, I suggest you try the procedure below.

(Some users have reported that this allows downloading the game)

1. Go into the Microsoft Store and search Forza Horizon 5 Standard Edition.

2. Next you want to click on Forza Horizon 5 Standard Edition and you want to click Install from the Xbox app.

3. This will take you to the Xbox app and when it takes you to the Forza game scroll down and look at the tab named "Included in this bundle" And click Forza Horizon 5.

4. This should take you to the regular Forza Horizon 5 game rather than the Standard Edition, And then you want to click install and this should download the game.

- If that works, the download will probably pick up where it left off.

*Thank you in advance for contacting, I hope this can help you.

You're welcome my friend, even the restore procedure? Oliver, I do advise you try to report this issue on the insiders hub app on your PC. :/

Thank you very much, unfortunatly none of the solutions you listed above worked for me.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Oliver_PTT, how are you today? Hope you're well.

This is a BUG and the developers are already aware of and are working to resolve this issue.

Regarding where the files are allocated, they are in the WINDOWSAPPS folder, by default this folder is blocked and you cannot access it, but in some cases, you can follow the instructions to try to solve it:

-But soon this won't be happening anymore, as the games will be able to be installed in any folder due to an update that Microsoft is about to release for the Xbox app and Microsoft store, this will solve most of the problems that customers are having, including this bug.

So, let's try this, first, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

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Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

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Then, try to uninstall and install the Xbox app.

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If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

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If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

If you're using Windows 10:

https://www.microsoft.com/en-us/software-downlo...

If you're using Windows 11:

https://www.microsoft.com/en-us/software-downlo...

The only solution would be to Delete space on your PC > Download the full game > Uninstall game