Cancel request security

Sadly no. Xbox can't give out email information.

This is to protect private email information of it's users.

Yes i've already requested to change my security information in 30 days, but i see that theres an option that lets me cancel the request. Could the hacker use this as an advantage to regain access to my account since he could just cancel the request and then change my password?

Also, I am being blocked from changing the primary alias since it requires access to an unknown email address.

I want to know is there anyway to make this security info reset obsolete and impossible to cancel

Thanks

Once the 30 day hold is put into place the ONLY way to cancel the request to change your security proof is to gain access to the old security proof to put the code in.

Hi Oliver! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your security information change/30-day security lockdown.

The only option to cancel the security information change and bypass the lockdown is to cancel the change according to the official Microsoft website: https://support.microsoft.com/en-us...-message-cbd0f64f-02d9-45d2-90c3-2375e5a72e52

"You can cancel the request if you removed the security info yourself. If you didn't remove the info, and you think this may have been done by someone with unauthorized access, follow the steps to alert us of this.

1. If you're the person who removed all the security verification methods for your Microsoft account, you can go ahead and cancel the request from the Security info change is still pending window.

Sign in to the Security page for your Microsoft account. account.microsoft.com > Security.

On the Your security info change is still pending window, select the link, cancel this request, and follow the prompts. You'll need access to these security proofs to complete the cancel request.

2. If you're not the person who made the security change and suspect your account was compromised, do the following:

Sign in to the Security page for your Microsoft account. account.microsoft.com > Security.

On the Your security info change is still pending window, select the link, let us know towards the bottom of the window, and follow the prompts. "

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hi Kai H.

My name is Mauro and am glad to assist you. The Xbox account will not be deleted.

When all security info is removed from a Microsoft account, the account is put into a restricted state for 30-days.

While we understand this 30-day period might be frustrating, this is done to protect and alert you in case the security info was removed by someone who had unauthorized access to your account.

We'll send notifications during the 30-days to the original security info, which could be a phone number or email address. These notifications are sent to alert you that changes were made to your security info.

If you removed this security, you might have the option to cancel the request. See below.

Cancel the request to remove security info
We can't expedite the 30-day process unless you cancel the request.

You can cancel the request if you removed the security info yourself. If you didn't remove the info, and you think this may have been done by someone with unauthorized access, follow the steps to alert us of this.

Please click in the link for more information:

https://support.microsoft.com/en-us...5d2-90c3-2375e5a72e52?ui=en-us&rs=en-us&ad=us