Cancel multiple commands by mistake

Discus and support Cancel multiple commands by mistake in XBoX Sales and Promo to solve the problem; This Wednesday, August 8, 2018, his little brother of 6 years made several purchases without our knowledge. After checking you on these abusive... Discussion in 'XBoX Sales and Promo' started by alexgamer97400, Aug 9, 2018.

  1. alexgamer97400
    alexgamer97400 Guest

    Cancel multiple commands by mistake


    This Wednesday, August 8, 2018, his little brother of 6 years made several purchases without our knowledge. After checking you on these abusive purchases of this day. How stop it please?

    :)
     
    alexgamer97400, Aug 9, 2018
    #1
  2. VichoGamer 777
    VichoGamer 777 Guest
    Need to reverse a payment

    Hi,

    I'd appreciate help on reverse/cancel something buy by mistake.

    Thanks.
     
    VichoGamer 777, Aug 9, 2018
    #2
  3. RickR21
    RickR21 Guest
    Descarga de juego (Download game)

    cancele por error una descarga digital, podre recuperar lo avanzado?

    (cancel a digital download by mistake, can i recover what i download?
     
    RickR21, Aug 9, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Cancel multiple commands by mistake

    Smwutches, Aug 9, 2018
    #4
  5. Mistress Sara
    Mistress Sara Guest
    Hi there,

    You can also put a passkey on the account to help prevent unauthorized purchases.

    Steps to add a passkey that is required when on the console before a purchase can be done can be found

    here    .
     
    Mistress Sara, Aug 9, 2018
    #5
  6. Halo Pro
    Halo Pro Guest
    Hello alexgamer97400, for this type of issue you need to contact an official agent directly via phone at 18004myxbox(18004699269) so the agent can pull up your account and refund you.
     
    Halo Pro, Nov 3, 2018
    #6
  7. Smwutches Win User

    Cancel multiple commands by mistake

    You can try going to http://commerce.microsoft.com to see if you can start a refund there. If not, you will need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  8. Mistress Sara Win User

    Cancel multiple commands by mistake

    Hi there,

    You can also put a passkey on the account to help prevent unauthorized purchases.

    Steps to add a passkey that is required when on the console before a purchase can be done can be found

    here    .
  9. Halo Pro Win User

    Cancel multiple commands by mistake

    Hello alexgamer97400, for this type of issue you need to contact an official agent directly via phone at 18004myxbox(18004699269) so the agent can pull up your account and refund you.
  10. TheMurdockMan Win User

    Xbox series X Halo infinite pre order cancelled?

    I had the same problem. When I ordered the Xbox I had multiple errors... ended up ordering 4 consoles by mistake, cancelled 3 of them but the fourth is also cancellation pending.
  11. Inapplicable Win User

    Goldeneye Preorder - £9.90 - Price error?

    Definitely a pricing error, the PS3 version is still £39.99. It was posted over at hotukdeals yesterday and loads of people have ordered multiple copies.

    HMV never usually honour price mistakes and all of them will probably get cancelled.
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Cancel multiple commands by mistake

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