Cancel billing

Hello JonathanKrause1,

Thank your for posting on the Xbox forums. We understand that you were charged for a subscription, and you would like to request a refund. If the

subscription is canceled within a certain amount of time, the system should automatically refund the charge. If you do not receive a refund after cancelling the subscription, you can contact the
Xbox Support Team. The support team only handles refunds for subscriptions. They do not handle refunds for digital products. We will provide steps on how to contact the support
team. Be sure to let us know the results!

How to contact the Xbox Support Team:

1. Click the support team link we provided
2. Select Billing & accounts in the category area
3. Select See other options
4. Select Charges on my account
5. Select Show contact options
6. Select Request a call from Support

Here is a link on how to cancel recurring billing

https://support.xbox.com/help/subscriptions-billing/manage-subscriptions/cancel-recurring-billing-or-subscription

Its nit difficult to cancel a subscription. For details go to
https://beta.support.xbox.com/help/subscriptions-billing/manage-subscriptions/cancel-recurring-billing-or-subscription and follow the steps

Hi, my name is Julian and I'm an Xbox gamer just like you. Let's try to solve your issue together. Sorry to hear about the charge after canceling your Xbox Game Pass for PC. If recurring billing was turned off and you were still charged, you may be eligible for a refund.

Please visit the official refund request page here:

https://support.xbox.com/en-US/help/subscriptio...

Make sure you're signed in with the correct account, and follow the steps to submit your request. If the refund is approved, any related perks will be removed as mentioned.

Please let me know if it worked or not and I would be happy to assist you further. Thank you!

Hello ArcherSpelling! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

If you were billed for a subscription, you can request a refund by following these steps: https://support.xbox.com/en-US/help/subscriptio...

Go down on the page, where it requests you to Sign In, and check if you have any active subscriptions. If you don't have any subscriptions listed there, go to your Order history, and check if your charge is listed there: https://account.microsoft.com/billing/orders

If it is listed there, but not on the Subscription list, go to https://support.xbox.com/en-US/forms/request-a-... and request the refund manually.