Cancel a very old Xbox 360 account

If you're looking to permanently close your Microsoft account (which is your Xbox account), you can

see here for more details.

Otherwise, Microsoft accounts automatically close after five years of no login activity.

Ill tell you this.

You know the email and the password and the system is just wanting to verify ownership of the account that probably has never been signed in on the device that you are currently trying to sign in with it on.

Now keep this in mind that if you follow these instructions it will lock you out of the account for 30 days before the change takes affect.

Basically where Microsoft (MS) wants to send the verification either email or text to is what they call a security proof.

If you lose access to the security proof but still have the email and phone number MS will allow you to change the security proof but there is a 30 day waiting period before that change takes affect. So lets get this started for you. Follow these directions.

Sign into your account at account.live.com/addassocid This will trigger a request for the verification but when you click on that you do not have any of these it will bring you to a screen that will allow you to put in the request to update the security
proof.

Once this process is started the ONLY way to cancel the request is to gain access back to that old security proof.

Once the 30 days is up you will then be able to do anything that requires a security proof like changing the email associated with the account and stuff like that.

If you have any questions feel free to ask.

Hi there.

You can certainly still use your old xbox 360 account on your 360.

Even though you have added your account to your xbox one. Accounts are not restricted to a set console.

Alternatively you can set your daughter up with her very own account, so she can play on the 360.

Hello Mm1990AX, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

I am very sorry for the problem you are going through. I was researching in one of the Microsoft forums and found this article (https://answers.microsoft.com/thread/ec770533-c796-4391-8e55-7e9520fc6f2a)">https://answers.microsoft.com/thread/ec770533-c796-4391-8e55-7e9520fc6f2a) Gerardo C. independent advisor , shows that the solution to the problem can be solved by following these steps:

"In this situation, the only way to recover access to an account is through the recovery form that you mention. You can fill out this form several times a day for as long as you want, if you remember important information that shows that you are the real person. owner of the account. Unfortunately you will have to continue trying through the form since it is the only way. In the future I recommend that you have your recovery data updated so that this type of situation does not happen since the care of an account is the responsibility of its owner .

You also have the option of contacting your bank and asking them to stop charging Microsoft since if you do not have access to your account then you will have to go to them directly.

Information Source (Credits): https://answers.microsoft.com/thread/ec770533-c796-4391-8e55-7e9520fc6f2a

Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

Sincerely,
Oskayra.

I have attempted to fill out this from several times with the information as correct as possible, but each time it is not enough.