Can you retrieve more recent cloud saves somehow?

Hi Probl3Mav3rik!

Thanks for reaching Microsoft Community. We're here to help and let's work on this together.

I'm sorry to hear that you're experiencing issues with your cloud saves in Starfield. Unfortunately, as a customer support agent, I do not have access to retrieve more recent cloud saves. However, you can try the following troubleshooting steps to resolve the issue:

• Check your internet connection to ensure that it is stable and strong enough to upload your save data to the cloud.
  
• Make sure that you have the latest version of the game installed on your device.
  
• Try signing out of your account and then signing back in to see if that resolves the issue.
  
• If the issue persists, you can try contacting the game's developer or Microsoft support for further assistance.
  

To contact live support, please follow the guide below:

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5. Select the "Contact Us" button
   
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7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
   
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I hope this helps!

Regards,

RodelioP.

Hi Finley,

Thanks for coming to the forums. Sorry for the issue with save data. If you launched the game and you are now level 1. It is most likely the cloud save is saved as that also. Unfortunately, somehow the cloud save became corrupt or overwritten. As cloud saves
do not save multiple saves, they overwrite each other. You can reach out to the developer and see if they are able to retrieve the old save somehow. As they are able to access the game server.

Thanks,

Brad

Yes if it was saved you can retrieve it from the cloud

Hi Dragons,

Thanks for the update on the issue. With this issue it is possible the old save became corrupt. To test this you can clear local save data. This will force game to retrieve your cloud save. If the cloud save is at the beginning there isn't away to retrieve
it unfortunately. To clear local save go to settings>system>storage>clear local save.

Try this and let us know.

Brad

If you overwrite your cloud save data I don't think it would be possible to retrieve an old save from the cloud. sorry