Can you replace my elite controller

Is it a standard controller or an Elite controller?

If it’s standard you’ll have to replace the controller unfortunately. If it’s an elite you can get it serviced or replaced if it’s still under warranty.

You can get a replacement only if it's still under warranty.

Hi Connor Somers_MSG,

Have you had your controller long or is it still under warranty? If you are not sure, check out the Request an Xbox controller replacement support
page. Enter your serial number and it will let you know if you are eligible.

Hope this helps

My day One controller was problem free until a few months ago when I dropped it hard on one of the bumpers, my fault nothing to do with the controller. Replacement new controller was a sturdier build and was working perfectly. Had to replace console
so got an Elite model with the Elite controller and I can confirm it is Elite.

Hi sorry to hear, that you have Problems with 3 Elite 2 Controller. I am happy with my Elite 1 Controller, it run perfectly. Can you get an 4. Replacement?