Can you purchase games using money redeemed on two shared accounts?

Discus and support Can you purchase games using money redeemed on two shared accounts? in XBoX Games and Apps to solve the problem; My son just redeemed his xbox live card hoping to buy a new game that came out today. Come to find out his other card was redeemed on the main account... Discussion in 'XBoX Games and Apps' started by T3CHNICAL6LITCH, Feb 23, 2016.

  1. Can you purchase games using money redeemed on two shared accounts?


    My son just redeemed his xbox live card hoping to buy a new game that came out today. Come to find out his other card was redeemed on the main account and he just added the new card to his child account. Now we can't figure out how to purchase the game using
    the giftcards he bought because they are on different accounts but under the same account? He has been saving his money and waiting for today and is now upstairs crying because we can't figure it out. Please help.

    :)
     
    T3CHNICAL6LITCH, Feb 23, 2016
    #1
  2. Buying games with Gift cards

    Hi, I'm trying to buy a game using the gift cards that I've redeemed, but I only see my credit card option under payment. How to I purchase games with the money (redeemed from gift cards) in my microsoft account?
     
    EnabledPlum89, Feb 23, 2016
    #2
  3. Smwutches
    Smwutches Guest
    Trouble Redeeming MCC Code for Xbox One

    Codes are one time use only. Since you already redeemed the code on another account, you would either have to purchase it again for the account you want to use, keep using the other account, or set your console as your Home console on the other account so
    you can share the game between the two accounts.
     
    Smwutches, Feb 23, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Can you purchase games using money redeemed on two shared accounts?

    You can't use money from two different accounts at the same time. You would need to try contacting support to see if there is anything they can do so maybe you can redeem the money to the correct account. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, Feb 23, 2016
    #4
  5. Smwutches Win User

    Can you purchase games using money redeemed on two shared accounts?

    You can't use money from two different accounts at the same time. You would need to try contacting support to see if there is anything they can do so maybe you can redeem the money to the correct account. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  6. JosefLBohorquez Win User

    Can you get minecraft java and bedrock edition with a xbox giftcard?

    Hi, yes. Redeem the code here and the purchase the game using the link shared below.

    The $10 value is going to remain in your Microsoft account. So you can use the money later or purchasing something else with that value or less
  7. Smwutches Win User

    Trouble Redeeming MCC Code for Xbox One

    Codes are one time use only. Since you already redeemed the code on another account, you would either have to purchase it again for the account you want to use, keep using the other account, or set your console as your Home console on the other account so
    you can share the game between the two accounts.
  8. IRB Win User

    GIFT CARD IN WRONG ACC

    As smwutches mentions, you cannot transfer the money between accounts.

    However if I the same region, you can use the money to purchase games as gifts you can redeem on your other account.

    Or if you shop at microsoftstore.com you should be able to use your account balance to purchase another gift card to redeem on the correct account. This may vary by region however.
  9. StuartATrueRed Win User

    I was redeeming an xbox giftcard and accidentally redeemed it on the wrong account. Is there a way I can possibly refund it or transfer it to a different account on the same xbox.

    There is no way to get a refund, as it was a gift card, and there is no way to transfer it to another account. Is this gift card just money, or virtual currency for a game? If it is just money, then you can still purchase games with it, by purchasing the game as a gift for the account you want the game on. If it is virtual currency for a game, then there is nothing that can be done to move it to another account, so your only option would be to use it on the account you redeemed it on.
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Can you purchase games using money redeemed on two shared accounts?

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