Can You Purchase Avatar Items On Xbox One with MS Money?

Avatar Store items and avatar awards are available only for the gamertag that purchased or unlocked the item. If you want to use an avatar item with another gamertag, that gamertag must purchase or unlock the item.

The only thing I can suggest is give MS a call and maybe they can transfer the licenses on their end?

Hello, JXL.

This is a common error if you will buy an item specially avatar items that are free like the Overwatch free avatar prop on Xbox One that are originally released on Xbox 360. Unlike Back Compat that can be purchased now on Xbox One, except of course if you
are using Microsoft points. These avatar props can only be purchased on Xbox 360 Market. If you have an Xbox 360 console. you may try to purchase it there.

As I stated before, you can use currency from an Xbox gift card to purchase avatar items only if you're purchasing them from a 360 console. If you're making the purchase on a One or the website, you need either a credit card or Paypal on file as a valid
payment option.

If the system won't accept your ATM card, then it can't be used as a valid payment option. If it does, then yes, you would need money in your account in order to purchase paid for items.

I'm not sure how bank accounts can be used or if they can be used to purchase avatar items. That may not be a valid payment option for avatar items.

These are community forums so most of us here, including myself, are regular gamers like yourself.

You don't need to use both consoles connected in the same time. If you purchase an avatar item from the marketplace through your xbox 360 it will be available for your avatar in the xbox one console as well. For the moment there are a few free avatar items
(like the Mercy Wings Prop) you can download to try this out

To purchase avatar items you need a valid method of payment in your account (like a credit card) or you can use prepaid currency cards.

It's used to purchase content from the Live marketplace (games, game add-ons, avatar items, etc.). The money will show as your Micrososft account balance when you try to make a purchase. If you're making a purchase for the 360, you will have to make the
purchase on the console in order to use the money.