Can you help me fix my accounts?

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Heather, what would be exactly the problem you have with your account, if you can give details of what exactly happens.

It's due to the current service outage. http://xbox.com/status

Hello, LaughedBasket84. I'm Arturo, a community user like you (not Microsoft), and I'll be glad to provide assistance with this today.

IMPORTANT: Refrain from sharing personal information, including email addresses, gamertags, phone numbers, etc.

As community users like you, we are not able to enter or check information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

That being said, I appreciate it if you could share more information about your inquiry.

For example, what happened to your Microsoft account, it was hacked, did you forget the password, the email, etc.?

The more information you provide about your concern, the better I can assist.

Thanks for taking the time to share more details.

Regards,

Arturo.

Hi, my name is , I'm an Independent Consultant and a member of the Xbox community like you. I apologize for the trouble you are having.

Unfortunately, it is not possible to unlink the account via the Microsoft once it has been linked;

https://help.minecraft.net/hc/en-us/articles/36...

Also remembering that it is only possible to have one Microsoft account linked per PSN account.

In this case, I recommend that you contact PlayStation Support to ask which Microsoft account your PS account is linked to, as only they have this information and see if they can help;

https://www.playstation.com/support/

I appreciate your patience, if you have more questions feel free to ask.

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Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Jordan, unfortunately I think it is not possible, firstly because it has been a long time and generally and account recovery procedures are usually done as soon as the account is lost.

Second, because the account does not belong to you, but belongs to a person who has unfortunately died and Microsoft has protocols regarding this.

Accessing Outlook.com, OneDrive and other Microsoft services when someone has died

https://support.microsoft.com/en-us/office/acce...