Can you hear me now?

TunefulCamera70 · Dec 2, 2019

For some reason, when I plug in my headset, the sound completely works perfectly normal, except the microphone. Hence the subject name.

Can anyone give me suggestions that may work on my catastrophe? I want to talk to my friends. Yes, I do have a wired controller.

Tuneful-

:)

AquarrzSudnnym

Have you updated the controller firmware?

System>Settings>Devices + Accessories

TunefulCamera70

It's selected at on, but its not working.

XBF Diego M

Hi TunefulCamera70,

I'd recommend trying the headset on a baseline device like a mobile phone to confirm that the microphone is working properly.

Then, while the Xbox is on, go ahead and do a
hard restart and power cycle to the console.
Hold down the power button on the console for about 10 seconds or until it shuts down and then remove the power cable from the Xbox and the power outlet for about 5 minutes. Then re-connect and wait 60 seconds before turning on the Xbox. Holding down the power
button on the console to force a shutdown is an important step.

If mic still doesn't work but you did confirm it works on a baseline device, then the issue is with the controller's input. If you have another controller to try I'd recommend that. Also try forcing the controller firmware update while the headset is plugged
in and see if that makes any difference.

TunefulCamera70

How do I do that?

Plus, my controller is wired.

J4CK 84U3R Jr

Hi, so you is having problem on your Xbox Or Pc? if you are in Xbox, try make recalibration of your Controller, since the your Headset is pluged in there

Can you hear me now?