Can you get an old Xbox account using the password and username?

Discus and support Can you get an old Xbox account using the password and username? in XBoX Accessibility to solve the problem; I remember the password and username of my old xbox account but not the email or phone number. Is there any way to get it back?... Discussion in 'XBoX Accessibility' started by Jaydan Hartrey, Nov 7, 2023.

  1. Can you get an old Xbox account using the password and username?


    I remember the password and username of my old xbox account but not the email or phone number. Is there any way to get it back?

    :)
     
    Jaydan Hartrey, Nov 7, 2023
    #1
  2. Darhyl Amizola Win User

    Can you get an old Xbox account using the password and username?

    Hi Jaydan! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Microsoft account. No worries, let me help you sort this out.

    It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

    I'm afraid the only way to recover a Microsoft account is through the account recovery webform that strictly requires an email address:

    https://account.live.com/acsr

    In this case, you can try to perform the following workarounds in order to find the email address associated with your old Xbox account:

    Go to xbox.com and try signing in with the email address that you think is associated with your Microsoft account.

    If you can sign in, the email address and password you entered are valid. The gamertag that’s associated with this email address will be displayed in the upper-right corner of the screen.

    If you can’t sign in, check your other email inboxes for messages about your Xbox subscription or Xbox offers. This may help you determine which email address is associated with your Xbox profile.

    Note: Think back to when you created your Microsoft account. Were you using a different internet service provider for email at the time?

    If you’re part of an Xbox family group, have an organizer (adult account) look up your account info with the Xbox Family Settings app.

    Note: This step only works if you’re set as a member of the Xbox family group. Organizers can’t review the account info of other organizers in a group.

    Steps for the organizer:

    Open the Xbox Family Settings app on their mobile device.
    Choose the member whose account info isn’t known.
    Select the Info bubble next to the user’s gamertag.
    Review the info under Account email for the Microsoft account that’s associated with their Xbox profile.

    You may also check this link for reference:

    https://support.xbox.com/en-US/help/account-profile/manage-account/forgot-microsoft-account-solution

    If you're able to locate the email address of your account, you can proceed with recovering it through the account recovery webform.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  3. OniColoSsus Win User

    Help signing in the roblox on pc with an account that was made on xbox

    Hello Connor,

    If you still have access to Roblox on Xbox it shows the account username that’s linked to your Xbox profile in settings while in game. Username/Email/Phone can be used to sign in for Roblox. If you can’t remember the password a email or phone number is required to reset the password. The Roblox website will have more information on password resetting and account recovery.

    https://en.help.roblox.com/hc/en-us
  4. BreezyLG Win User

    Logging into my account on a new xbox has created a new account on the same email

    Hello,

    I am having the same issue.

    Logged into the new Xbox with my email + password, which went through fine. But it created a new user account instead of showing my old account. This is preventing me from connecting my Xbox account to my Ubisoft account since it goes by the username and not the email.

    How do I get my original username back?
  5. coke55 Win User

    Can't connect anymore!

    I tryed connecting into my router with my old username and password that I used before getting this new router ( I had a dial up prevously ) but now I can't login to my router to find out if there is a phrase or not, & I didn't get a username or password
    with the new router
  6. Trombone Guy Win User

    xbox.com account vs xbox console account

    You should be able to log in to Xbox.com with your Xbox Live account. Every Live account has an associated Live ID, which you can use to log in to the website. It's the same username and password that you use to log in on the Xbox. I don't believe you can
    merge two accounts.
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Can you get an old Xbox account using the password and username?

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