Can you do another case review if your permanently suspended

ola toyinDanmola · May 31, 2019

I got banned from my xbox account I was very sad but it was not me that got banned I was looking for group post a guy said he need 2 people join so I join his party and the first thing he said was give your email and password
or I will hack and fried your WiFi I was scared so I gave my email and password.he was using my account then when try to get back on it it said am permanently suspended from xbox live I was so sad because I been a customer for 8 years and I spent a lot of
money that account and all my data on games are gone am really hoping my account back my gamer tag is mr 360 waves. I was chatting with this guy on xbox customer support here is our chat number [mod removed].i did a case review and they said case decision
upheld i dont know if you can do another case review can you

:)

Smwutches

You only get one chance to submit a case review. If the enforcement team upheld their decision, there is nothing else you can do.

Allebas

Hi Ola ToyinDanmola,

The only thing I recommend is not giving out your account information. If someone threatens you its best to block and report. Best of luck to you!

H3PA80R

Sorry to say but the only thing you could do is to go to enforcement.xbox.com. That is the only way. As you said you did a review and the decision was upheld. It is possible that there is no chance left to get another decision. Normally you get only one
chance.

Spazpol

I got banned from my xbox account I was very sad but it was not me that got banned I was looking for group post a guy said he need 2 people join so I join his party and the first thing he said was give your email and
password or I will hack and fried your WiFi I was scared so I gave my email and password.he was using my account then when try to get back on it it said am permanently suspended from xbox live I was so sad because I been a customer for 8 years and I spent
a lot of money that account and all my data on games are gone am really hoping my account back my gamer tag is mr 360 waves. I was chatting with this guy on xbox customer support here is our chat number 1473110248.i did a case review and they said case decision
upheld i dont know if you can do another case review can you

If you have already have submitted a case for review and the decision was upheld, if it allows you to submit it again through
enforcement.xbox.com that is your only route.

RandyAU93

I'm afraid there's nothing more that can be done. If the account was suspended permanently, and you requested a case review, and that case review was upheld, that's it. I'm sorry.

Can you do another case review if your permanently suspended