Can you charge the elite series 2 controller while playing?

Hi matthieucarlot,

Thank you for posting on the Xbox forums. I'd be happy to answer your questions.

Yes, the charging dock will be included with the controller. The battery is internal so you cannot change it.

You can play and charge the controller's battery with the USB-C cable, so it should never die on you while playing if you have it plugged in to the Xbox. You can continue to charge the controller when not playing while stored in the case using the cable,
or you can use the charging dock when outside of the case. The cable is pretty long at 9 feet.

You can find all of this information from the
Xbox Elite Wireless Controller Series 2 website.

I hope this helps!

Hi there Alex, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

Yes, the Elite Series 2 controller can be charged while being used when connected via wire to your console/PC.

I found this information through the following thread where the Volunteer Moderator "RainingRoses" also confirms this in the highlighted response:

https://answers.microsoft.com/thread/263531f7-2686-46cc-a4c2-e1dfbd3ffdda

Quoting the information:

"Yes, the xbox elite series 2 controller comes with overcharge protection. The controller also supports wired connection so you can play while it’s charging."

I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.

Hi, Thanks for posting in the forums.

Yes, the xbox elite series 2 controller comes with overcharge protection. The controller also supports wired connection so you can play while it’s charging.

This is confirmed here.

There are a number of threads, on other forums, regarding this.

https://gamefaqs.gamespot.com/boards/691088-xbox-one/78268229

https://www.google.co.uk/amp/s/amp....ents/enfgxo/xbox_elite_series_2_overcharging/

Let me know if you have any further questions, Happy to help

Hello RobHM1, I am an independent advisor and I will be happy to help you today. My name is Khaji

I'm sorry to hear that you are experiencing disconnection issues with your Elite Series 2 controller on your Xbox Series X.

First make sure the Elite Series 2 controller battery is fully charged. A low battery can cause intermittent disconnections. It is always advisable to use fully charged batteries or keep the controller connected via a USB cable.

Check to see if firmware updates are available for your Elite Series 2 controller. You can do this through the Xbox Accessories app on your Xbox Series X console. Keeping firmware up-to-date can fix connectivity and stability issues.

If you are using the controller wirelessly, make sure there is no nearby interference that could affect the signal. Move other wireless devices such as routers, cell phones, or other Bluetooth devices away from your Xbox and the controller. You can also try changing a wired connection using a USB cable to rule out wireless connectivity issues.

If you have access to another controller, try connecting it to your Xbox Series X and playing for a while to see if you experience the same disconnection issues. This will help you determine if the issue is specifically related to the Elite Series 2 controller or if it is broader.

Reset the controller settings You can try resetting the Elite Series 2 controller to factory settings. To do this, press and hold the profile and sync buttons on the back of the controller until all four LED indicators flash. Then, pair the controller with your Xbox again and check if the issue still occurs.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Hi PsycoPyro88,

Thanks for the reply. The Elite controller series 2 has various methods of mapping the buttons and paddles as compared to the series 1. If you haven't done so already, I recommend taking a look at the following support articles that
can assist you in determining how to set up the different functions, including how to use Shift with the controller to give you alternate inputs:

Get to know your Xbox Elite Wireless Controller Series 2


Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2  


Use Shift with your Xbox Elite Wireless Controller Series 2

Adjust the thumbsticks on your Xbox Elite Wireless Controller Series 2


Charge your Xbox Elite Wireless Controller Series 2


If you'd like to contribute some ideas on how to make improvements to or about other ideas for the community, you may do so at the Xbox Idea Hub which is on Reddit.

https://www.reddit.com/r/xboxinsiders/wiki/ideas

I hope that this information helps you out!