Can you change your email if you have 2 step verification on but can't use that email anymore?

Discus and support Can you change your email if you have 2 step verification on but can't use that email anymore? in XBoX Games and Apps to solve the problem; Can anyone help or can i play Digital games on my new tag that i paid for under a old tag a402ed94-c31e-417c-9027-6609653a2e76 Discussion in 'XBoX Games and Apps' started by AKs XxBamxX, Oct 18, 2019.

  1. AKs XxBamxX
    AKs XxBamxX Guest

    Can you change your email if you have 2 step verification on but can't use that email anymore?


    Can anyone help or can i play Digital games on my new tag that i paid for under a old tag

    :)
     
    AKs XxBamxX, Oct 18, 2019
    #1
  2. Phoenix_Reins Win User

    Can you change your email if you have 2 step verification on but can't use that email anymore?

  3. Phoenix_Reins Win User

    Can you change your email if you have 2 step verification on but can't use that email anymore?

  4. XBF Diego M Win User

    Can you change your email if you have 2 step verification on but can't use that email anymore?

    Hi AKs XxBamxX,

    Your only option at this point would be to contact Xbox customer support by phone to speak to an agent and possibly verify the account by providing them the gamertag. You will need to create a new account in order to sign in to https://support.xbox.com/contact-us
    and request a callback from support or a number will be provided for you to call support in your region if within business hours.

    Log into support.xbox.com

    Scroll down, Click Contact Us

    • Step 1: Click choose a Category- Xbox One,
    • Step 2 : Ask Us a Question - See other options which will ask you to Pick a Topic
    • Step 3: Pick a Topic - I recommend Payment & Billing for best results & then Show Contact Options

      Click Request a Call from Support



    This will help schedule a call back from Customer Support.
  5. AKs XxBamxX Win User

    Can you change your email if you have 2 step verification on but can't use that email anymore?

    Is anyway to verify it somehow ? If the two step verification is on and i guess i lost the one year gold membership and games i paid for digitally?
  6. AKs XxBamxX Win User

    Can you change your email if you have 2 step verification on but can't use that email anymore?

    The issue is i no longer have the email so i cant get a code reset code or the phone and now that i made a new Account i lost my gold membership and can not play the games i paid for that is Digital
Thema:

Can you change your email if you have 2 step verification on but can't use that email anymore?

Loading...
  1. Can you change your email if you have 2 step verification on but can't use that email anymore? - Similar Threads - change email step

  2. Changing xbox account emails without resetting progress for games

    in XboX Insiders
    Changing xbox account emails without resetting progress for games: I know that upon creating an xbox account that you tie it to an email. The problem with this is that, at least for children growing up, those xbox accounts use their parents' emails to make sure...
  3. My account got hacked and they changed the email.

    in XBoX Accessibility
    My account got hacked and they changed the email.: My account got hacked and I can't find a solution to how to recover it. Found that the hacker changed the mail and here is the new mail the hacker moved it to: ***@bastardymail.com...
  4. Hi someone has hacked my Microsoft account and changed my password and recovery email how...

    in XBoX Accessibility
    Hi someone has hacked my Microsoft account and changed my password and recovery email how...: Hi someone has hacked my Microsoft account and changed my password and recovery email how can i get this fixed d62f6512-1dcd-470f-b470-7ceeaf8db3a6
  5. My email got hacked and somebody changed it (the entire email) I wanna log back into it...

    in XBoX Accessibility
    My email got hacked and somebody changed it (the entire email) I wanna log back into it...: My email got hacked. I know my email but it got changed into truaq something something witbout my permission, i have proof i own it by having a minecraft account linked to it. I'm logged into it...
  6. My Microsoft account was hacked/compromised and got the email and password changed.

    in XBoX on Windows
    My Microsoft account was hacked/compromised and got the email and password changed.: Hello, My microsoft account was compromised and got the email and password changed, I tried to recover it using the Account recovery method by putting my email but it said it didn't exist, so I...
  7. Microsoft Account Hacked and Email Changed: How do I get my Account Back?

    in XBoX Accessibility
    Microsoft Account Hacked and Email Changed: How do I get my Account Back?: This is obviously for a different account than the one I am posting on. I fell for a phishing scam and gave away a one-time password thinking I needed it to sign in to a platform. Now, my email...
  8. Is there anything I can do for my Microsoft account if my email was changed and deleted?

    in XBoX Games and Apps
    Is there anything I can do for my Microsoft account if my email was changed and deleted?: A Microsoft account I used to play Minecraft was hacked, all login info was changed and I am no longer able to access it. If I try and log in through Microsoft's sign in tool, all I get is "We...
  9. How do I change my two step verification emails

    in XBoX Accessibility
    How do I change my two step verification emails: I have two emails and both are dead and I can't do anything 56ac9aa5-248e-49eb-8dd2-1ffa0bab86f1
  10. How do I change my two step verification emails

    in XBoX Accessibility
    How do I change my two step verification emails: I have two emails and a phone number and they are all dead and old that I can't access any more and I'm trying to change it but I can't without a code from the dead emails...