Can we talk about how stupid it is that I can't link my old Xbox account to my new email?

Discus and support Can we talk about how stupid it is that I can't link my old Xbox account to my new email? in XBoX Accessibility to solve the problem; I've had my Xbox account for well over a decade. I no longer use the email associated with it. I don't play my Xbox all the time since I'm more of a... Discussion in 'XBoX Accessibility' started by Jordynry, Oct 30, 2022.

  1. Jordynry
    Jordynry Guest

    Can we talk about how stupid it is that I can't link my old Xbox account to my new email?


    I've had my Xbox account for well over a decade. I no longer use the email associated with it. I don't play my Xbox all the time since I'm more of a Sony fan, but every few years there's a game I want to play on it. At some point when I got a new Xbox, I set up a new account without really understanding how permanent it would be - I was just trying to access a profile quickly to play a game with a friend and didn't want to have to deal with the arduous process of resetting a password for an account with an email I also no longer knew the password for. Anyways, now there's just absolutely no way to delete that account that I meant to be temporary from my primary email address, and therefore no way to link my primary Xbox account to my primary email address? Like why does that have to be impossible to do?

    :)
     
    Jordynry, Oct 30, 2022
    #1
  2. Jordynry Win User

    Can we talk about how stupid it is that I can't link my old Xbox account to my new email?

    Well, no, because the Xbox account didn't exist until I made it. I could have used this email as the alias for my old account had I not mistakenly signed up for a new Xbox account with it. I made the Xbox account, so why can't I delete it from existence, and then use this email as the alias for my old Xbox account?
  3. Tezzerrific Win User

    Can we talk about how stupid it is that I can't link my old Xbox account to my new email?

    if its an outlook or live email created with microsoft then it auto creates an xbox account as it auto creates a microsoft account, if you used a third party email like gmail then create a new alias, make that primary then remove the email address.
  4. Tezzerrific Win User

    Can we talk about how stupid it is that I can't link my old Xbox account to my new email?

    the email which is the microsoft account IS the xbox account, they are all one in the same.
  5. Georges C. Win User

    Can we talk about how stupid it is that I can't link my old Xbox account to my new email?

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Jordynry, your description got a little confusing, but let's simplify.

    This old account that you owned the Gamertag and email is one thing, that is, if you wanted to use it on your Xbox you would have to do with the email from that account.

    Unfortunately you cannot merge Microsoft accounts or sync them, they are independent.

    You mention that you created a new account, this account will have no game associated with it because nothing was purchased with it.

    I do not know if you still have access to the old account and it was with her who owned your game and played on playstation, because the ideal would be to use it on your console whether on Xbox or PS.
  6. Stephen Flanagan1 Win User

    Can't get into my old email address to verify

    I cant verify my email or get into my old email so was needing to be linked to my new email account thatbi can get into, so won't be using the old email again.

    How do I go about this?
Thema:

Can we talk about how stupid it is that I can't link my old Xbox account to my new email?

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