Can we get an estimated time

I would just like to have a time estimate on how long xbl will be down. I won't hold you to it ms, I just want a ball park figure. +1 if you agree

:)

 

MarketPlace

what is the estimated time when the marketplace will go back up. I just want to get an online pass for dead space 3, so I can play with my friend

 

tenure has been reseted ?

Hey Mr Abod! This is an issue that we're aware of and investigating! For the time being we don't have an estimated time of resolution but know that the right hands are on it. We'll update you when we have news, but feel free to post back for updates and
we'll provide them if we can!

 

Hey there AeriBouS

There isn't really an ETA that they can put on a fix. The best thing to do is to check the service alert page for updates every 30 minutes on the matter.

support.xbox.com/xbox-live-status

I hope this helps.

Many thanks,

Cloud

 

so basically anywhere between 5 minutes to 5 days... gotcha.

 

I don't know how they don't have an ETA considering this happens almost weekly or every other week.

 

Cloud I know your trying to help but the service page gives you nothing. I did like that it told me something was wrong so I didn't have to go through troubleshooting. I still had to goto the forums to make sure the issue people are having is a packet loss
issue. Also I would like to point out when 360 came out there was a 27 hour crash of xbl and ms said they'd have it sorted out in 48hrs. They did it in 27hrs. So don't tell me you can't estimate time on a server fix because you can. I would be more honest
to say your unwilling.

 

And it doesn't matter xbl is back up

 

Thanks for the response guys

Can I just point out that I don't work for Microsoft or Xbox. I am a volunteer helper as are many other users around here. We have no more access to information then you do yourself. The best thing to do is to just wait it out. The latest update on the alert
page says they are closer to resolution which is promising.

Many thanks,

Cloud

 

Lol volunteer helper, respect for trying to help. But all you did was tell them what the support people say. Which is nothing...

 

According to the service alert page, the problem has been resolved. If any of you experience further issue, please let us know and we will do our best to help.

Service Alert Update:

18/07/2014 00:10:07 GMT :

Were you having trouble signing in to Xbox Live? We’re pleased to announce that we fixed this issue. Thanks for your patience!