Can we change a Xbox live membership to another profile?

Discus and support Can we change a Xbox live membership to another profile? in XBoX on Consoles to solve the problem; I accidentally put 3 month live code on my other account that I use 4d7d7606-d1b3-4a11-b42c-675d4f19c89a Discussion in 'XBoX on Consoles' started by RichardMolthrop, Dec 1, 2017.

  1. Can we change a Xbox live membership to another profile?


    I accidentally put 3 month live code on my other account that I use

    :)
     
    RichardMolthrop, Dec 1, 2017
    #1
  2. xboxlive membership transfer

    We need to move an xbox live gold membership from one user to another on same xbox. How can I transfer this?
     
    FloweryBuckle92, Dec 1, 2017
    #2
  3. xboxfelix
    xboxfelix Guest
    How to Renew your Xbox LIVE Gold Membership

    Overview of Xbox LIVE Renewal

    When your current Xbox LIVE Gold Membership is about to run out, you will get a renewal message on your screen.

    • Month-to-month membership- Notification comes 15 days in advance
    • 3 or 12 month membership- Notification comes 30 days in advance
    Xbox LIVE membership can be renewed using a credit card, a debit card, or a Prepaid Gold Membership Card.

    If your automatic membership renewal (auto renewal) is set to off, you can purchase a new subscription or use a prepaid membership card to renew your Xbox LIVE Gold Membership.

    Renew with a payment option by purchasing a new membership:

    Steps to Follow

    1) Use your Xbox LIVE gamertag to sign in.

    2) Under Settings, select Account.

    3) Proceed to Your Memberships, and select the membership that you currently have (for example Xbox LIVE Gold)

    4) Select Modify Membership and you will be presented with a list of renewal options. If you are on an Xbox LIVE Free Membership, you can choose to upgrade to Gold Membership.

    5) Select a membership option, then Confirm Purchase.

    Once you have confirmed your purchase, the following will happen:

    • The payment option you are using will be charged immediately.
    • The time subscription plan you have just purchased will be added to your remaining subscription time.
    • Your Xbox LIVE Gold Membership will be activated and auto renewal turned on.
    Take note:

    If you use a credit card as your payment option, you cannot remove it on file until your current membership expires.

    There is a procedure you can follow to add or change your Xbox LIVE payment option.

    Renew with a prepaid membership card

    It is possible to renew your Xbox LIVE membership using a Prepaid Microsoft Gold Membership Card. This card is available at retail locations.

    If you choose to redeem a prepaid Xbox LIVE membership code, you will be added time to your existing Xbox LIVE membership, while your renewal settings will remain unchanged.

    How to turn on auto renewal (for existing membership):

    If you are already on Xbox LIVE Gold of Family Pack membership and you want to turn on auto renewal without purchasing new membership, you should contact Xbox Support.

    How to Troubleshoot Xbox LIVE renewal:

    If there are issues with your Xbox LIVE account, you might receive the following messages. The solutions are provided below:

    • Error: Your credit card has been declined several times by our billing service.
    This means that your credit card has expired, or the information on it has been changed. To solve this problem, there is a procedure you can follow to change payment option for Xbox LIVE membership.

    • Error: 8015d080
    In case you receive this error message, you need to contact Xbox Support.
     
    xboxfelix, Dec 1, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Can we change a Xbox live membership to another profile?

    You would have to contact support to have them cancel the subscription and see if they can give you a token for the remaining time to add to the correct account. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Dec 1, 2017
    #4
  5. Smwutches Win User

    Can we change a Xbox live membership to another profile?

    You would have to contact support to have them cancel the subscription and see if they can give you a token for the remaining time to add to the correct account. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. Mamabear378 Win User

    Family Xbox live

    So we have 3 xbox ones in my house, it sounds like we can only have one that can use the live membership? but any profile on that one can use it even if it is not the profile with live? Then the other 2 need to get a different membership
  7. Daft Badger Win User

    Can I share my Gold account?

    You can't share a gold membership between accounts.You would have to buy another gold membership if you want to set up another xbox live profile.
  8. PeteAshby Win User

    avatar and xbox live account

    Just based on what this sounds like, I believe I have an answer for you. If you are trying to put another profile on an already created profile (or Avatar), then saddly, we are out of luck. The system is set up for one account per email address. Sad, I know!

    But, if you are just trying to add some gold time to your account, you can do that very easily right from your xbox!

    From your home screen, we are going to choose Settings and then choose Account.

    From Account Management, we want to go to the second page, "Your Memberships".

    Under "Your Memberships", we want to choose Xbox Live Free. This is your Xbox live membership.

    Then we are going to follow the on screen prompts for pruchasing Xbox Live Gold time!

    If this doesn't solve your issue today, can you give us a little more information about the issue. Are you trying to just change the email address you use to sign in? Or are you trying to merge two accounts together?
  9. Algebra618 Win User

    My gamer profile does not have the correct permissions to access Xbox live functionality.

    I suspect you are on a free XBOX LIVE membership. You will have to purchase a XBOX LIVE Gold membership to play online.

    Another thing, do you have a Gold membership? If so, check your parental controls to see if the Online Functionality is blocked. Another thing also is to delete your profile and download it again.
Thema:

Can we change a Xbox live membership to another profile?

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