can they deactivate “astrostar”

The tag system is in use on other Microsoft services, so even if it's not in use on a console, it may be in use elsewhere. The only way to have the name freed up is if the owner changes the tag to something else or it will be freed up by the system if they do not sign into their account within 5 years. If they do not sign into their Microsoft account within 2 years, that will close the account which should also free up the tag.

Hi,

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Hello Stu-arts,

When you deactivated the account, by chance the 65 days following did you log into it. If this is the case then it never got deactivated. In order for an account to be fully deactivated you wont sign into it for 65 days. it takes that long for the deactivation
process. They want to make sure you want it deactivated. If you sign in at all during that time period you activate the account again.

https://support.microsoft.com/help/12412/microsoft-account-how-to-close-account

You can always try and sign in to the
Account website with your old email to see if it has been deactivated.

Hope this helps.

Thanks,

Brad

Yup. Profiles can't be deleted, so they need an email to attach to.

Start by changing the e-mail on your old account to a different e-mail address. That will free up the e-mail address from the old account so that it can be used on your new account.