Can the enforcement actually do a case review or do they just automate it.

okay, so I would either like my thousands of dollers back or my account back your pick Xbox , I'm sick of this run around you banned two of my accounts for the same accusation and the one time they didint even investigate it, I think the enforcement team
is the xbl support team and there too cowardly to admit the truth but no matter what I either want my full amount back that I've playied in ir both my accounts don't you dare send me to the enforcement page because there is no point don't bs me you can
do refunds I'm well aware so kindly deal with this today thank yoy

:)

 

Suspension acting strange

We're just fellow gamers like yourself so there's nothing we can do. Submitting a case review would be the only way to contact the enforcement team so unfortunately if you're not able to submit a review, all you can do is wait out the suspension. They typically
don't suspend or ban an account without a thorough investigation, so it's actually rare that they get overturned.

 

Account Suspension

The only way to contact anyone that can alter suspensions (or to appeal it or ask about it) is to contact enforcement through a case review:

https://enforcement.xbox.com/en-US/home/howto#sub-topic0-6 Xbox support and phone support can not alter suspensions. Only enforcement can - and ONLY through a case review. To do a case review your suspension must be active, have been applied within the
last year and be longer than 24 hours. You may have to do a quiz on the code of conduct before you can do a case review, and if you fail you will have to wait 24 hours to try again.

For enforcement myths see here:
http://enforcement.xbox.com/Home/HowTo#sub-topic0-5

Every enforcement action is applied manually and they just may have gotten to a report about you first. They will look into all reports as they get them.

 

Then you should.change your behaviour

It's never automated

You can be banned for seperate violations

You are never given which violation date or time

It can be from weeks ago or months ago

Depending on the type and length

 

The enforcement team does not use these forums. Enforcement.xbox.com is the only place you can contact the XBLPET directly via the case review process. When you are suspended or banned you forfeit any content, subscriptions, or balance on your account. These
terms are outlined when you sign up for Xbox Live.