Can talk to people

Hello

Staff is aware of the communication ban not properly being lifted and is working on a fix. Please use this thread for further communications forums.xbox.com/xbox_support/xbox_one_support/f/4268/t/2048418.aspx

As for your Xbox being slow, have you tried powercycling and putting your console on Powersaving mode ?

support.xbox.com/.../power-cycle-console

Hey there E115 MISTERSWAG,

If you had any sort of enforcement actions on your account, when you try to use party chat, you'd be notified that your profile is unable to use this feature. You can also verify this by signing into your account at
enforcement.xbox.com It sounds like there could be a NAT issue.

Let's check a few things to narrow this down. Does the issue persist when using both wired or wireless network connections on the console?



Run a Detailed Network Statistics test on the Xbox One console and please provide the following information.

• Download Speed
• Upload Speed
• Latency
• Packet Loss %
• Wireless Strength (if applicable)
• Modem Manufacturer
• Router Manufacturer (if being used) as well as the model number
• NAT Type

Let's then have you try to do a Network power cycle, to see if it helps.

• Start by powering off and unplugging your Modem, Router (if applicable) and Xbox One console.
  
• After 60 seconds of the devices being powered off, turn on the power to your Modem and then the Router (if applicable).
  
• Wait another 60 seconds for the network equipment to turn on and gain the proper signals from your ISP. Then turn on your Xbox One console.
  

That information will help us determine the next best steps. Thanks!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Hey zvzo,

Please check again on enforcement.xbox.com that the correct time has really passed. Compare the shown Timezone to yours to make sure it should be really over.

If thats the case try the following:



- Remove your Profile from the Console as explained here: https://support.xbox.com/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

- After that, press and hold the Xbox Button on the Console itself until it shuts off. Unplug the power brick from both sides for around 2 minutes. After that time replug and restart.

- Once the Console is booted up again, readd your profile to the Console as explained here: https://support.xbox.com/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

Let us know if that helped.

- lg 2Bad4You

Hi there,

We appreciate you reaching out to us with this issue. We understand your frustration in this. We recommend powering down your console, unplug the console and router for five full minutes, and try again. This should clear your cache and refresh your connection.
We also have a guide on headsets that should be helpful for this situation. Be sure to let us know how this goes. Thank you.

hi to apply to an bassador please visit xbox.com/ambassadors

the criteria id for you to have

1500 gamerscore

3months + plus gold member

no enforcement action taken against your profile.