Can`t login to Asphalt 9 on Windows 10 PC

Hi! Thanks for your advice. But update didn't help. The error is 0x8015DC0B.

Hi! First you should check if there are any updates available for Windows 10. If you did so and the issue still occurs, please post the error code/message here so that we can provide further help.

I found the solving here: https://www.youtube.com/watch?v=VK_Z89quSLE

Thanks at all!

Problem is solved.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey ShauryaRaghav, how are you today? Hope you're well.

Press the Windows button on your device or keyboard, or select the Windows icon in the lower left corner of the main screen.

Select Settings > Games, then select Xbox Network.

In Xbox Live Multiplayer, check Nat Type.

If something like TEREDO can't qualify appears, or servers blocked, try this:

Call your internet service provider, and ask them to open the ports described below on your router.

Port 88 (UDP)

Port 3074 (UDP and TCP)

Port 53 (UDP and TCP)

Port 80 (TCP)

Port 500 (UDP)

Port 3544 (UDP)

Port 4500 (UDP)

Also ask to disable and then, enable it again the UPnP function and if you have a modem and a router the process has to be done on both devices.

Besides, ask them to put their PC's IP in the DMZ zone configuration.

To locate the IP of your PC: On the taskbar, select Wi-Fi network > the Wi-Fi network you're connected to > Properties.

Under Properties, look for your IP address listed next to IPv4 address.

asphalt 9 does not work on windows 10