Can someone tell me why can't I log onto my live profile to play .

Hi. My name is Brilliant, an independent advisor, happy to assist you today.

If you’re seeing the message “This profile is not allowed to play on Xbox Live,” it could be due to a variety of reasons, such as a missing subscription, outdated privacy settings, or a faulty network connection. Here are some steps you can try to resolve the issue:

1. Check your Xbox Live Gold subscription: Ensure that your Xbox Live Gold subscription is active and up-to-date. You can check your subscription status by visiting the Microsoft account services page.

2. Update your privacy settings: Go to the Xbox website and sign in to your account. From there, you can update your privacy settings to ensure that your profile is allowed to play on Xbox Live.

3. Delete and redownload your profile: If the above steps do not work, you can try deleting and redownloading your profile. This may help resolve any temporary issues.

4. Clear the system cache: Clearing the system cache may help resolve any issues with your Xbox One console. To do this, go to Settings > System > Storage > Clear local saved games.

I hope this helps.

Yeah, Im having this problem. I can only log onto my account on the dashboard but if I try playing a game or use an application It logs me out and gives me this error message "Sorry, this profile can't connect to xbox live on this console. To fix it, downlod
it again."

So I logged onto my 360 and it logged me straight into live - I then turned that off and logged back on the xbox one and it now logs me into live - I messaged a friend in the US who says this happens to him regularly - to fix the no Xbox live he logs out
of his profile and back in - good grief - hope it helps someone

Hi someone can tell me why when i start to play online i can't cause,the play tell me istalletion? And is so long

Can someone help me its 2 week and I can't play on my xbox live profile