can someone help

Discus and support can someone help in XBoX on Consoles to solve the problem; ok so i turned on my xbox today and as it loaded up it didnt do the normal start up it just took me to the menu and said i had to sign onto xbox and... Discussion in 'XBoX on Consoles' started by dylan65969, Feb 16, 2017.

  1. dylan65969
    dylan65969 Guest

    can someone help


    ok so i turned on my xbox today and as it loaded up it didnt do the normal start up it just took me to the menu and said i had to sign onto xbox and whatever, i got worried cause i thought i had broken rules of conduct or had my account terminated for whatever
    reason, also i would point out it worked completely fine yesterday and last night when i was watching youtube videos on it, im worried that either xbox live is down or i got hacked ot where i cant load anything, ive tried hard resetting and unplugging everytihng
    and waiting and putting it back in but nothing seems to work, am i screwed? or is there a way to fix this? ive had the xbox for a few years now but idk if its not working due to overheating (< dumb theory i know) please if anyone can help i appreicate it

    edit: would like to point out that osmetimes it will just fade to black with the xbox being on i can still try to turn it off with the controller but it wont do anything

    :)
     
    dylan65969, Feb 16, 2017
    #1
  2. KINGOFAWSOME319
    KINGOFAWSOME319 Guest
    Can someone HELP???!!!????

    It worked for me try this. Remove catche install to xbox re-install cahce see if it works.
     
    KINGOFAWSOME319, Feb 16, 2017
    #2
  3. BadAskChemist
    BadAskChemist Guest
    Can someone HELP???!!!????

    Apparently it is an update that causes the whole system to crash. HEY XBOX GET ON THIS PLEASE!
     
    BadAskChemist, Feb 16, 2017
    #3
  4. Internet Expert
    Internet Expert Guest

    can someone help

    If you're simply having problems signing into your Xbox account on the console, you can try deleting your profile and re-downloading it to the console. See

    this support article     for more details.

    If your console was overheating, you might hear the system fans getting very loud, and the console would abruptly shut down without warning (it prevents itself from running at too hot a temperature). Be sure to give your console some "breathing
    room" to help circulate airflow, and occasionally clean the dust off of it (especially around the ventilation holes). Here's the

    support article on ventilation    .

    If you were actually banned, you may get a message ("Choose something else to do.", "This console is banned from Xbox Live", etc...) whenever you attempt to connect to Xbox Live. You can verify if you've been banned by checking for emails
    about "Enforcement", or alternatively logging on to
    http://enforcement.xbox.com    .
     
    Internet Expert, Feb 16, 2017
    #4
  5. PhilMarck Win User

    Can someone help?

    Wrong section. Sounds like a technical problem or something.
  6. Tomm_A Win User

    Can someone help??

    Hello,



    We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).




    [​IMG]


    Thank you for your understanding.



    Respectfully



    Xbox Forum Moderator

    Microsoft Community
  7. Georges C. Win User

    Can someone help?

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello SHANTEBOSS, what you did first was the migration and conversion of your Live Gold to Game Pass Ultimate, when that happens Gold becomes Ultimate, as you asked for a refund from Ultimate it canceled your subscription completely.

    In cases like this, you will have to contact Xbox support via chat via the link below to see if they can help you.

    Go to: https://support.xbox.com/en-US/contact-us/

    See the bottom left part of the page and make sure that the page has the correct region that you are in (ex: United States - English for USA)

    If not, click on it then select the correct region that you are in.

    Check and confirm that you are within the available time of support under Contact times.

    Click Contact us

    Select the drop-down menu options that will match your concern.

    On the page, see the provided support articles that may help you with your concern. Click See contact options if further assistance is needed.

    On the next page, select either Chat online or Request a call option then follow or enter the needed details.
  8. pillboxkilla Win User

    Can someone HELP???!!!????

    the only way i have been able to get around this is to clear the system cache and then not download the 3mb update
  9. NC TARHEEL 34 Win User

    Can someone HELP???!!!????

    I am having the same issue.it started last night for me
Thema:

can someone help

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