Can someone help?

Discus and support Can someone help? in XBoX on Consoles to solve the problem; So around June, July last year I had my Microsoft Rewards Account Suspended and in turn after constant bickering between me and Microsoft they... Discussion in 'XBoX on Consoles' started by Mr GamerzZ HD, Feb 27, 2020.

  1. Mr GamerzZ HD
    Mr GamerzZ HD Guest

    Can someone help?


    So around June, July last year I had my Microsoft Rewards Account Suspended and in turn after constant bickering between me and Microsoft they eventually detailed the reason. As i say it was a constant fight between the two especially when i wasn’t told
    the reason. Anyhow this isn’t my problem. They never really said if i’d be able earn rewards again... the last time i submitted probably was around October/November... i think. The thing is I’m an Achievement Hunter on Xbox and i’ve got over 118,000 gamerscore
    and sometimes i just don’t like this idea of missing out and constantly not being able to earn something more. As i know you can get points for doing achievements in certain games. Basically my question is:

    Should I make a new Microsoft Account and build my gamerscore back up just to earn rewards even though this account is 4 years old...?

    :)
     
    Mr GamerzZ HD, Feb 27, 2020
    #1
  2. PhilMarck Win User

    Can someone help?

    Wrong section. Sounds like a technical problem or something.
  3. Tomm_A Win User

    Can someone help??

    Hello,



    We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).




    [​IMG]


    Thank you for your understanding.



    Respectfully



    Xbox Forum Moderator

    Microsoft Community
  4. Georges C. Win User

    Can someone help?

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello SHANTEBOSS, what you did first was the migration and conversion of your Live Gold to Game Pass Ultimate, when that happens Gold becomes Ultimate, as you asked for a refund from Ultimate it canceled your subscription completely.

    In cases like this, you will have to contact Xbox support via chat via the link below to see if they can help you.

    Go to: https://support.xbox.com/en-US/contact-us/

    See the bottom left part of the page and make sure that the page has the correct region that you are in (ex: United States - English for USA)

    If not, click on it then select the correct region that you are in.

    Check and confirm that you are within the available time of support under Contact times.

    Click Contact us

    Select the drop-down menu options that will match your concern.

    On the page, see the provided support articles that may help you with your concern. Click See contact options if further assistance is needed.

    On the next page, select either Chat online or Request a call option then follow or enter the needed details.
  5. pillboxkilla Win User

    Can someone HELP???!!!????

    the only way i have been able to get around this is to clear the system cache and then not download the 3mb update
  6. NC TARHEEL 34 Win User

    Can someone HELP???!!!????

    I am having the same issue.it started last night for me
Thema:

Can someone help?

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