Can somebody help me with xbox live?

Dioni8 · Mar 5, 2023

Hello

Can someone please help me, ive been trying to connect to xbox live on my xbox 360 and i saw someone say you should delete your profile and then download it again but when i try to dowload it it just keeps saying theres a problem with the credentials that your using to sign in but i typed all my email and password correct. someone please help me with this.

Thank you

:)

Ben4724

Hi! My name is Ben an Independent Advisor and hope you are doing well.

With regards to your issue, does your account somehow have a 2 step verification? Or if your password is more than 16 characters long?

For Xbox 365, it doesn't accept password longer than 16 characters and if you have 2 step verification you will need to use an app password. Similar posted as well via community forum https://answers.microsoft.com/en-us/xbox/forum/...

Looking forward to hearing back from you so we can try to assist further.

Kind regards,

Ben

Georges C.

You have to enter the e-mail address of the account you want to recover and follow the instructions and requests on the form.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Alan, I am sorry to know that you have lost your account, in such cases the ideal is to make the account recovery by the account recovery form below.

Recover your account

https://account.live.com/acsr

Help with the Microsoft account recovery form

https://support.microsoft.com/en-us/account-bil...

Alan Misiek

what can i do when i didn't add my phone number to my hacked account with changed email?

UdeniableBoy63

Can somebody help me please? Or can I get a live chat with XBOX or something.

Can somebody help me with xbox live?