can only play minecraft demo after migration

Discus and support can only play minecraft demo after migration in XBoX Games and Apps to solve the problem; everything went well during the migration of the account, but after completing the migration and logging in to the microsoft account, it is written... Discussion in 'XBoX Games and Apps' started by DenisP6, Jul 17, 2022.

  1. DenisP6
    DenisP6 Guest

    can only play minecraft demo after migration


    everything went well during the migration of the account, but after completing the migration and logging in to the microsoft account, it is written that I do not have the game purchased on minecraft.net and in the launcher. I received a verification code on my e-mail where I had my mojang account and confirmation that the migration was successful, but I did not receive any information on the microsoft e-mail


    can only play minecraft demo after migration [​IMG]

    can only play minecraft demo after migration [​IMG]

    can only play minecraft demo after migration [​IMG]

    :)
     
    DenisP6, Jul 17, 2022
    #1
  2. Lucas Lauer Win User

    can only play minecraft demo after migration

    These issues of losing a game license after the migration - showing as not owned both on the launcher and the Minecraft website - are handled by Mojang support. Please try to contact them, but make sure you are using the right account for the migration:

    https://nam06.safelinks.protection.outlook.com/...
  3. DenisP6 Win User

    can only play minecraft demo after migration

    I had Java Edition only. Im sure this is rights account. This is like my account just dissapear.
  4. Lucas Lauer Win User

    can only play minecraft demo after migration

    Hello, DenisP6. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

    Had you purchased both Minecraft Java Edition and for Windows on your Mojang account?

    Are you sure you are signed in with the correct Microsoft account used for the migration? Your username remains the same on the Minecraft website before and after the migration?

    Waiting for your kind reply.
  5. Sergej Ivancev Win User

    I can only play Demo Minecraft after migrating.

    I understand. But how do I find out to which one did I migrate to?
  6. Francia J. Win User

    I can only play Demo Minecraft after migrating.

    Here's what happened. With Minecraft for Windows, we can check your entitlement by checking your Microsoft account's order history. However, for Minecraft Java Edition, the order history is not visible on our Microsoft account which is why there is no option for us to validate.

    What we can do is to simply follow the steps on this link from Mojang: https://help.minecraft.net/hc/en-us/articles/44...

    Also, I had the same issue and it turns out, I accidentally used my other Microsoft account and the only difference with my main account is the domain (my main Microsoft account's domain is yahoo.com, and the Microsoft account where I migrated my Mojang account is my outlook.com domain. Please validate that.
Thema:

can only play minecraft demo after migration

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