Can not redeem Xbox live 14 day Gold trial.

Please bear in mind Xbox Gold trials does not stack to each other. If you redeemed a 14 day trial code then redeem a 2 day code it will remove the 14 day trial code. Have you redeemed other codes besides the 14 day trial?

Dear Support,

Thank you for the fast reply!

Er...my question is that a 'xbox game pass ultimate 14 days trial codes' could be used/sold as 'xbox game pass 14 days trial code' or 'xbox gold live 14 days trial code', right?

I understand that a xbox game pass 14 days trial code or a xbox live gold 14 days trial code can't be used/sold as xbox game pass ultimate 14 days trial code for sure.

Because a 'xbox games pass ultimate 14 days trial code' equals a 'xbox game pass 14 days trial code + xbox live gold 14 days trial code', so for new Microsoft/Xbox accounts, a 'xbox game pass ultimate 14 days trial codes' could be used/sold as 'xbox game
pass 14 days trial code' or 'xbox gold live 14 days trial code' , right?

Please help to clarify.

Thanks again for your time!

Hi there!

Thanks for the support message.

When you redeem a 2/7/14 day trial, you can not stack a paid membership on it until it expires and the trial is only good for the game it comes with.

More info:
How to Get Xbox Live | Xbox Live Gold Trial Membership

Cheers!

Were you using a 14 day trial before you redeemed this code ?

What if I'm on a 14-day prepaid code trial and I upgrade to Xbox Live Gold during the trial period to take advantage of a free game offer? Will I get the game?

If you upgrade to Xbox Live Gold during your non-renewing trial period, your Xbox Live Gold membership won't start until the end of your free trial.
You won't be eligible to download a currently offered free game until your trial period ends and your paid membership begins.

I nwver said you were stupid I said you are miss understanding the issue

The 14 day trial is not the same as the 360 restrictions

https://support.xbox.com/en-CA/billing/xbox-subscriptions/trial-gold-subscription

• If you have an existing paid Xbox Live Gold subscription, you can’t redeem an Xbox Live Gold trial from games or console bundles to extend your subscription period. However, you can redeem the prepaid code once your current paid subscription expires.
• Redeemable codes for Xbox Live Gold trial subscriptions are only available in select games and console bundles.
• You can’t stack redeemable codes for Xbox Live Gold trials from games or console bundles. This means that you can’t start another trial period before your current trial period has finished. However, you can purchase an Xbox Live Gold subscription and start
  that subscription at any time during the trial period.

For Xbox 360 console customers only:

• You can’t redeem backward-compatible Games with Gold with this type of Xbox Live Gold trial.
• If you sign up for a 1-month trial of an Xbox Live Gold subscription , you can redeem all Games with Gold titles (including backward-compatible Games with Gold titles). If your Gold subscription lapses, you’ll be able to keep the Xbox 360 games that came
  from Games with Gold.

For Xbox One console customers only:

• With an Xbox Live Gold 2- to 14-day trial, you can get Xbox One Games with Gold, and discounted Gold deals.
• If you don’t subscribe to Xbox Live Gold before the 2- to 14-day trial ends, you’ll lose access to all Xbox One games that came with Games with Gold until you purchase an Xbox Live Gold subscription.
• If you sign up for a 1-month trial of Xbox Live Gold, you get Xbox One and backward-compatible Games with Gold. You also get to continue enjoying the Xbox 360 games that you acquired with your Games with Gold subscription, even if your subscription lapses.

Those are the limitationa of the ttials

If you want full benefits you are going to have to subscribe

See no cloud saves only on one month trials