Can not redeem Game Pass Ultimate with Xbox Access all Areas

Discus and support Can not redeem Game Pass Ultimate with Xbox Access all Areas in XBoX Games and Apps to solve the problem; Hello My Xbox arrived today from access all areas The navigation I'm given to follow does not exist. I have "included with this Xbox" in my settings... Discussion in 'XBoX Games and Apps' started by LukasKhan, Apr 20, 2021.

  1. LukasKhan
    LukasKhan Guest

    Can not redeem Game Pass Ultimate with Xbox Access all Areas


    Hello

    My Xbox arrived today from access all areas

    The navigation I'm given to follow does not exist.

    I have "included with this Xbox" in my settings screen, nor do i have "Available Offers" in my Library.

    For the record, i am an existing Xbox user, with an existing gamertag, and I'm signed in as my user.

    Any idea how to successfully redeem this against my current gamertag?

    :)
     
    LukasKhan, Apr 20, 2021
    #1
  2. Smwutches Win User

    Can not redeem Game Pass Ultimate with Xbox Access all Areas

    It sounds like the reatiler did not enter the serial number of your console in correctly for All Access. You'll need to try contacting them to see if they can do so. If not, you'll need to try contacting the credit company that runs All Access.
  3. LukasKhan Win User

    Can not redeem Game Pass Ultimate with Xbox Access all Areas

    Hello,

    Microsoft's online support have confirmed they can see it as unclaimed, so I believe my retailer has set things up correctly

    The navigation doesn't seem to exist for me though which is my biggest gripe.
  4. Smwutches Win User

    Existing Game Pass Ultimate and Xbox All Access

    You can add the 24 months of Ultimate to your existing subscription as long as it won't go over 36 months. If it were to go over the 36 months, you would need to wait until you have 12 months or less remaining on your subscription before redeeming the 24
    months of Ultimate.

    https://www.xbox.com/en-US/xbox-all-access#faq

    An Xbox All Access purchase includes 24 months of Xbox Game Pass Ultimate. So, what happens if I have an existing Xbox Game Pass and/or Xbox Live Gold membership when I purchase a console with Xbox All Access?

    If you're already an Xbox Live Gold or Xbox Game Pass member, any days remaining in your membership(s) will be converted to Xbox Game Pass Ultimate at a conversion ratio when you redeem the 24-month Xbox Game Pass Ultimate membership and added to your Xbox
    Game Pass Ultimate membership up to a maximum of 36 months. Xbox Game Pass Ultimate memberships are limited to 36 months.

    If you’re already an Xbox Game Pass Ultimate member, wait until your existing membership has a prepaid balance that is less than 12 months before redeeming the 24-month Ultimate membership through Xbox All Access. You will be unable to redeem with more than
    12 prepaid months of Xbox Game Pass Ultimate.
  5. XBF Houmaidi O Win User

    XBox All Access does included Game Pass Ultimate "code" expire?

    Hello @GeoffRobb!

    The code does not expire. You can add the 24 months of Ultimate to your existing subscription as long as it won't go over 36 months. If it were to go over the 36 months, you would need to wait until you have 12 months or less remaining on your subscription before redeeming the 24 months of Ultimate.

    https://www.xbox.com/en-US/xbox-all-access#faq

    An Xbox All Access purchase includes 24 months of Xbox Game Pass Ultimate. So, what happens if I have an existing Xbox Game Pass and/or Xbox Live Gold membership when I purchase a console with Xbox All Access?

    If you're already an Xbox Live Gold or Xbox Game Pass member, any days remaining in your membership(s) will be converted to Xbox Game Pass Ultimate at a conversion ratio when you redeem the 24-month Xbox Game Pass Ultimate membership and added to your Xbox Game Pass Ultimate membership up to a maximum of 36 months. Xbox Game Pass Ultimate memberships are limited to 36 months.

    If you’re already an Xbox Game Pass Ultimate member, wait until your existing membership has a prepaid balance that is less than 12 months before redeeming the 24-month Ultimate membership through Xbox All Access. You will be unable to redeem with more than 12 prepaid months of Xbox Game Pass Ultimate.
  6. XBF Houmaidi O Win User

    Xbox All Access: 24 month game pass included subscription

    Hello @Qbtova!

    You can add the 24 months of Ultimate to your existing subscription as long as it won't go over 36 months. If it were to go over the 36 months, you would need to wait until you have 12 months or less remaining on your subscription before redeeming the 24 months of Ultimate.

    https://www.xbox.com/en-US/xbox-all-access#faq

    An Xbox All Access purchase includes 24 months of Xbox Game Pass Ultimate. So, what happens if I have an existing Xbox Game Pass and/or Xbox Live Gold membership when I purchase a console with Xbox All Access?

    If you're already an Xbox Live Gold or Xbox Game Pass member, any days remaining in your membership(s) will be converted to Xbox Game Pass Ultimate at a conversion ratio when you redeem the 24-month Xbox Game Pass Ultimate membership and added to your Xbox Game Pass Ultimate membership up to a maximum of 36 months. Xbox Game Pass Ultimate memberships are limited to 36 months.

    If you’re already an Xbox Game Pass Ultimate member, wait until your existing membership has a prepaid balance that is less than 12 months before redeeming the 24-month Ultimate membership through Xbox All Access. You will be unable to redeem with more than 12 prepaid months of Xbox Game Pass Ultimate.
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Can not redeem Game Pass Ultimate with Xbox Access all Areas

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